NA'KAIYAH CRUZ
Morrow
Summary
Professional with a keen eye for detail, a strong focus on performance enhancements, and a knack for root cause analysis. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Experienced in using technology. Strong work ethic, Goal-oriented/Ambitious, Strong mechanical skills, Fast learner.
Experienced with process optimization and operational support. Utilizes effective communication and problem-solving skills to enhance workflow efficiencies. Knowledge of quality control and team collaboration to achieve consistent results. High School 2022 Sandy Creek High School | Tyrone, GA Aviation maintenance technician 2025 Aviation Institute of Maintenance | Duluth, GA
Overview
4
4
years of professional experience
Work History
Process Assistant
HGA6 Amazon Distribution Center
09.2022 - Current
- Performed maintenance and adjustments to keep production running smoothly
- Understand performance metrics to assist with business results
- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed
- Communication with customers (Program Managers, Fulfillment Centers)
- Monitored process performance to ensure compliance with established standards.
- Prepared reports summarizing process performance, progress, and recommendations for optimization.
- Provided support to team members in resolving process-related issues.
- Rectify disruptions, breaks in process and follow standard work to make decisions that make sense based on available data
Mechanic/Operator
Talascend (Honeywell integrated)
07.2021 - 01.2022
- Read and interpret blueprints
- Assembles product using mechanical blueprints, operator.
- Identifies, inventories, and obtains material for operations.
- Fastens parts together with screws, clamps, nuts, industrial glue.
- Operate Forklift / Scissor to complete job duties.
- Observes conveyor operation to detect work piece defects.
- Performs quality checks
- Utilizes measuring, gauging and other quality tools for accurate Installation.
- Accurately completes required safety documentation daily, weekly, and monthly.
Education
Aviation maintenance technician -
Aviation Institute of Maintenance
Duluth, GA01.2025
High School -
Sandy Creek High School
Tyrone, GA01.2022
Skills
- Proficient in (software/ tools, eg Microsoft Office,Adobe Creative Suite, etc)
- Cross functional Collaboration
- Problem solving
- Research and data collecting
- Rapidly masters new skills and technologies
- 1 years of Microsoft Office products and applications experience
- Can Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Customer service
- Multitasking
Timeline
Process Assistant
HGA6 Amazon Distribution Center
09.2022 - Current
Mechanic/Operator
Talascend (Honeywell integrated)
07.2021 - 01.2022
High School -
Sandy Creek High School
Aviation maintenance technician -
Aviation Institute of Maintenance
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