Summary
Overview
Work History
Education
Skills
Timeline
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Jordin Osborne

Boyds,MD

Summary

Dedicated Customer Service Professional offering exceptional interactive skills. Ability to work seamlessly within a team to meet and exceed collective goals. Known for flexibility, adaptability, and managing multiple priorities.

Overview

2
2
years of professional experience

Work History

Mechanic Assistant/Retail Associate

Spirit Halloween Super Store
Boyds, MD
01.2020 - 02.2022
  • Collaborated with team members to deliver project requirements, develop solutions, and meet deadlines
  • Located, removed, and replaced outdated, malfunctioning, and worn components
  • Assisted customers with costumes and store information
  • Handled cash and register for checkout

Education

High School Diploma -

NorthWest High School
Germantown
05-2016

Skills

TECHNICAL SKILLS

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Knowledge of project management software (eg, Trello, Asana)
  • Understanding of data analysis tools and software
  • Familiarity with CRM systems (eg, Salesforce, Zoho)

SOFT SKILLS

  • Excellent written and verbal communication
  • Strong problem-solving abilities
  • Exceptional time management and organization
  • Effective teamwork and collaboration
  • Adaptability and flexibility in dynamic environments
  • Leadership and strategic planning
  • Emotional intelligence and empathy
  • Customer service orientation
  • Ability to work under pressure
  • Conflict resolution and negotiation skills

ADDITIONAL SKILLS

  • First Aid and CPR certification
  • Knowledge of health and safety regulations
  • Experience with budgeting and financial planning
  • Proficiency in graphic design tools (eg, Adobe Creative Suite)
  • Social media management and digital marketing skills
  • Event planning and coordination abilities
  • Sales and negotiation skills
  • Experience with SEO and content management systems

Timeline

Mechanic Assistant/Retail Associate

Spirit Halloween Super Store
01.2020 - 02.2022

High School Diploma -

NorthWest High School
Jordin Osborne