Nakalia Stewart
North Lauderdale,FL
Summary
Senior Accounts Receivable Specialist with experience in invoice processing, payment collection, reconciliation, and reporting. Maintains accurate financial records and ensures compliance with established controls. Streamlines AR workflows to improve efficiency while supporting audit-ready documentation.
Overview
10
10
years of professional experience
Work History
Senior Accounts Receivable Specialist
Finally
Boca Raton, FL
03.2025 - Current
- Managed accounts receivable process, including invoicing, payment collection, and account reconciliation
- Collaborated with sales team to resolve customer disputes and ensure timely payment of outstanding invoices
- Developed and implemented credit control procedures, resulting in reduced bad debt risk
- Maintained strong relationships with key customers, facilitating timely payments and resolving billing issues effectively
- Provided exceptional customer service by promptly responding to inquiries regarding billing matters or account balances
- Maintained accurate records of all financial transactions and updated customer accounts accordingly
- Developed strong working relationships with internal stakeholders such as Sales, Credit and Collections, Treasury, Tax Departments.
- Utilized specialized software systems for tracking customer accounts receivables activity.
- Recommended process improvements that streamlined Accounts Receivable operations.
- Verified the validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments.
- Assisted in month-end closing process including preparation of journal entries related to Accounts Receivable activities.
- Provided guidance to junior staff members regarding accounting procedures, policies, and processes.
Workforce Development Specialist
Joe Dimaggio's Children's Hospital
Hollywood, FL
06.2024 - 03.2025
- Facilitated monthly orientations for new employees and nursing staff to ensure smooth onboarding and integration.
- Assisted clinical nurse educators in developing classes and onboarding processes, enhancing training effectiveness for new hires.
- Created new courses based on requests from clinical nurse educators and directors.
- Managed administrative duties for center of nursing excellence, supporting operational efficiency and program delivery.
- Collaborated with director of education to implement innovative workshops and classes.
Accounts Receivable/Trust Operations Specialist
Greenspoon Marder LLP
Fort Lauderdale, FL
06.2016 - 06.2024
- Reconciled accounts receivable to verify all payments were recorded accurately.
- Processed client payments through ACH, checks, credit cards, or cash while ensuring accuracy in account application.
- Maintained detailed transaction records, including payments, credits, and adjustments, to support accurate financial tracking.
- Resolved payment discrepancies by proactively engaging with clients to clarify issues.
- Handled daily credit card transactions via phone for streamlined processing.
- Responded promptly to customer inquiries about billing and payment matters.
- Facilitated audits by supplying required documentation and account details.
- Oversaw trust accounts to ensure accurate tracking of funds and transactions. effectively, ensuring timely transactions and reconciliations.
Education
BBA - Business Administration
University of Phoenix-Online Campus
Fort Lauderdale, FL05-2022
Bachelor of Science - Upper secondary education
University of The West Indies, Mona
Jamaica05-2014
Skills
- Accounts receivable management
- Trust account handling
- Bank reconciliation expertise
- Collection and payment management
- Electronic payment processing
- Microsoft Office proficiency
- Google Workspace skills
- Salesforce expertise
- 3E software knowledge
- ERP systems familiarity
- Administrative support skills
- NetSuite experience
- Problem-solving abilities
- Communication skills
- Customer service excellence
Personal Information
- Title: Accounts Receivable Specialist
- Driving License: Driver's License
- Availability: Anywhere
- Work Permit: Authorized to work in the US for any employer
Languages
English - Expert
Additional information
- Strong attention to detail and accuracy.
- Proficiency in accounting software (e.g. Elite, NetSuite).
- Good communication and interpersonal skills for managing customer relationships.
- Analytical skills to resolve discrepancies and identify payment trends.
- Ability to work under deadlines and prioritize tasks.
- Customer service skills
- Fluent in verbal and written communication
- Proficient with MS Office - word, excel, PowerPoint
Timeline
Senior Accounts Receivable Specialist
Finally
03.2025 - Current
Workforce Development Specialist
Joe Dimaggio's Children's Hospital
06.2024 - 03.2025
Accounts Receivable/Trust Operations Specialist
Greenspoon Marder LLP
06.2016 - 06.2024
BBA - Business Administration
University of Phoenix-Online Campus
Bachelor of Science - Upper secondary education
University of The West Indies, Mona