Nakama Harrell

• Provided exceptional customer service in fast-paced dining environment.
• Managed table assignments and ensured timely food delivery for optimal guest satisfaction.
• Collaborated with kitchen staff to maintain efficient communication and streamline order processes.
• Handled cash transactions accurately while balancing register at shift end.
• Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
• Maintained cleanliness and organization of dining area to meet health standards.
• Contributed to daily specials and promotions, increasing customer engagement and sales opportunities.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

•Caring for and Teaching 2-5 year old children.

•Office work, maintaining children’s files, filing paperwork, making schedules

•guiding and supervising staff

•opening, closing the building

•updating parents

•conduct walk throughs with potential parents, place and receive calls, place emails between parents.

•conduct interviews for staff and let staff go.

• had meetings with state inspector for the building

•Built plastic tanks from start to finish

•helped coworkers finish their projects

•cleaned work station

• Supervised daily operations to ensure high service standards and customer satisfaction.
• Trained and mentored new servers on menu knowledge and customer service protocols.
• Coordinated staff schedules to optimize coverage during peak hours and events.
• Implemented inventory management practices to reduce waste and maintain supply levels.
• Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
• Collaborated with kitchen staff to streamline communication and improve service times.
• Trained servers on order management, food service quality and how to build rapport with guests.
• Led team of servers to consistently meet customer service and sales targets.
• Managed multiple servers across diverse platforms, ensuring seamless integration and interoperability.
• Liaised between servers and upper management to address issues and manage challenges.
• Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
• Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.

• Monitored premises to prevent theft, vandalism, and unauthorized access.
• Conducted regular patrols to ensure safety and security of facilities.
• Responded promptly to alarms and emergencies, coordinating with local authorities.
• Documented incidents and prepared detailed reports for management review.
• Collaborated with law enforcement during investigations and incident resolution.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.