Nakandra Johnson
Sanford
Summary
Accomplished Medical Assistant with extensive experience at HCA Neuroscience Center, excelling in patient care and HIPAA compliance. Demonstrated expertise in vital signs recording and medical history collection, enhancing patient satisfaction. Proven leadership in managing appointments and inventory, fostering teamwork and efficiency. Adept at optimizing processes and ensuring safety, contributing to a seamless healthcare environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
HCA Neuroscience Center
Sanford
01.2024 - Current
- Assisted physicians with patient examinations and medical procedures.
- Managed patient scheduling and coordinated follow-up appointments.
- Collected and recorded vital signs and medical histories accurately.
- Prepared examination rooms and ensured compliance with safety protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Medical Assistant
Mid Florida Hematology & Oncology
Orange City
10.2023 - 01.2024
- Assisted physicians with patient examinations and medical procedures.
- Collected and recorded vital signs and medical histories accurately.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Assistant General Manager
Wawa
DeLand
08.2012 - 05.2023
- Assisted in daily operations to ensure smooth store functioning.
- Coordinated staff schedules to optimize labor and enhance service levels.
- Managed inventory processes, including ordering and stock rotation.
- Trained new employees on customer service protocols and operational procedures.
- Developed promotional displays to attract customers and increase sales visibility.
- Resolved customer complaints to maintain a positive shopping experience.
- Implemented safety protocols to ensure compliance with health regulations.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Motivated and led team members to work together to achieve targets.
Education
Associate of Science - Medical Assistant
Southern Technical College
Sanford, FL11-2016
High School Diploma -
Seminole High School
Sanford, FL06-2008
Skills
- Patient care
- Vital signs recording
- Medical history collection
- HIPAA compliance
- Appointment scheduling
- Inventory management
Languages
English
Professional
American Sign Language
Professional
Certification
- RMA
- Phlebotomy Technician
Affiliations
- Gardening
- Volunteer for Pop Warner Cheer.
References
References available upon request.
Timeline
Medical Assistant
HCA Neuroscience Center
01.2024 - Current
Medical Assistant
Mid Florida Hematology & Oncology
10.2023 - 01.2024
Assistant General Manager
Wawa
08.2012 - 05.2023
Associate of Science - Medical Assistant
Southern Technical College
High School Diploma -
Seminole High School
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