Na'Kedria Dewan Jenkins
Conroe,Texas
Summary
Dedicated Administrative Supervisor with over 10 years of experience in parole operations and administrative management across multiple offices. Expertise includes staff supervision, report compilation, payment processing, and coordinating office operations. Proven ability to train employees and assist clients while effectively managing competing priorities in fast-paced environments.
Overview
3
3
years of post-secondary education
20
20
years of professional experience
Work History
Administrative Assistant IV
Texas Department of Criminal Justice Parole Division
Conroe, Texas
01.2015 - Current
- Supervised administrative operations across three offices, providing oversight, training, work assignments, and daily guidance to six employees to ensure smooth workflow.
- Answer and direct telephone calls, respond to emails, assist clients and the public, and communicate with staff across multiple locations.
- Coordinated data entry, scanning, and maintenance of confidential documents, ensuring accuracy and completeness in record-keeping.
- Uploaded job postings, assisted with hiring and onboarding of staff, ordered office supplies, and coordinated routine office needs to support operational efficiency.
- Process payments and maintain related transaction records in accordance with agency procedures.
- Log placement plans, distribute and track documents, and maintain organized electronic and paper records.
- Travel between offices to train staff, monitor administrative workflows, and support consistent procedures.
- Escort parolees to designated areas while following established safety and security procedures.
- Received monthly salary of $2,990 for administrative services
Clerk II Typing
Texas Department of Criminal Justice Conroe Parole
Conroe, Texas
01.2013 - 01.2015
- Prepared and proofread correspondence, technical reports, and manuals; scanned and distributed files and offender documents to appropriate staff.
- Recorded restitution fees and offender payments, organized documents for accuracy, updated transaction records, and maintained work-progress logs to ensure compliance with financial protocols.
- Answered telephones, responded to information requests, handled incoming and outgoing mail, conducted criminal-information searches, and photographed new arrivals and gang tattoos to support accurate documentation and monitoring.
- Full Time
Administrative Assistant I Administrative Support
TDCJ Laundry Food and Supply
Huntsville, Texas
03.2007 - 04.2011
- Prepared, edited, and distributed correspondence, reports, forms, and other administrative documents.
- Executed data entry, researched information, compiled statistical data, and created charts, summaries, and records to support decision-making.
- Managed automated and paper filing systems, answered telephones, greeted visitors, and directed inquiries to appropriate staff to ensure efficient operations.
- Coordinated travel reservations and prepared travel vouchers while supporting transportation and food-service needs to facilitate seamless logistics.
- Full Time
Education
Bachelor of Arts - Sociology
University of Arizona Global Campus
Tucson, AZ 11.2024 - 09.2026
Criminal Justice coursework -
Angelina College
Lufkin, TX 08.2001 - 05.2002
High school diploma -
Trinity High School
Trinity, TexasSkills
- Administrative support
- Data management
- Records management
- Record keeping
- Project management
- Customer service
- Interpersonal communication
CORE QUALIFICATIONS
- Administrative supervision
- Report preparation and data entry
- Payment processing and transaction records
- Hiring support and job postings
- Staff training and work assignments
- Confidential records management
- Telephone, email, and customer service
- Multi-office coordination and supply ordering
Work Preference
Work Type
Full TimeLocation Preference
HybridRemoteLocation: Conroe, TX
Open to relocation: Yes
Minimum Desired Compensation
$50000/yrTimeline
Bachelor of Arts - Sociology
University of Arizona Global Campus
11.2024 - 09.2026
Administrative Assistant IV
Texas Department of Criminal Justice Parole Division
01.2015 - Current
Clerk II Typing
Texas Department of Criminal Justice Conroe Parole
01.2013 - 01.2015
Administrative Assistant I Administrative Support
TDCJ Laundry Food and Supply
03.2007 - 04.2011
Criminal Justice coursework -
Angelina College
08.2001 - 05.2002
High school diploma -
Trinity High School