Nakeisha Martinez
Brandywine ,MD
Summary
Strategic Head of Talent Acquisition with a stellar 18-year track record in developing high-performing recruitment teams across diverse industries, including Healthcare, Sales, Tech, Retail, and Professional Services. Successfully scaled Healthcare Talent Acquisition teams nationwide such as Tufts Medical Center, Geisinger Medical Center, Prisma Health, Accolade Health, Humana, and Government facilities. Collaborated with senior managers to align organizational structures with performance goals. Proven expertise in delivering world-class recruiting, onboarding, and training solutions. Recognized for achieving substantial cost savings, driving brand enhancement, and building thriving relationships with employees, employers, and stakeholders. Dynamic leader with excellent communication and interpersonal skills, dedicated to advancing talent acquisition and retention goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Head of Talent Acquisition
Branch Financial
Columbus, OH
03.2023 - Current
- Successfully managed outsourced recruiting partners and saved organization $500k to date
- Collaborated with Finance, People Operations, and management teams in strategic headcount planning aligning organizational structure with business expansion objectives
- Advised senior management on recruitment policies, procedures, and regulations related to employment law compliance
- Created training materials specifically for Talent Acquisition staff members while overseeing all aspects of team dynamics, development, output and engagement
- Implemented company-wide recruitment process and policies to include rehire, internal mobility, and promotion
- Forecasted staffing needs by analyzing business performance to predict volume of hires needed.
Talent Acquisition Manager
Zendesk
San Francisco, CA
10.2021 - 03.2023
- Led all recruiting operations under the Chief Operating Officer's organization including G&A sales, and Customer Advocacy in North America
- Managed out an RPO and built a recruiting team from the ground up to effectively accomplish company hiring plans leading to $250,000 in savings to date
- Created strategic recruitment marketing plans to execute high volume recruiting resulting in 30 hires per month with a time to fill of 14 days
- Outperformed quarter 1 fill goals by 135%
- Collaborated with the SVP of Sales to transform the sales interview process from 7 steps to 3 steps, resulting in a reduced time to fill, reduced cost per hire, and increased candidate satisfaction scores
- Drove cross-functional partnerships with Legal, Compensation, HR Business Partners, and Learning and Development to create a centralized go to resource by implementing standardized templates, processes, and procedures into a hiring playbook for managers and recruiters
- Established and spearheaded weekly recruitment syncs with executive leaders to discuss recruitment trends and progress.
Client Services Manager
Cielo Talent
Brookfield, WI
05.2018 - 10.2021
- Fiscally responsible for $3+ million P& L management, headcount, budget planning and KPIs
- Created sourcing and recruitment advertising strategies while successfully maintaining an average monthly gross profit of 45%
- Led a team of 30 sourcers and recruiters responsible for filling 800 positions across the US annually decreasing time to fill from 65 days to 49 days
- Implemented recruiting metrics for the team to provide insights and drive decision, including time to fill, aging, cost per hire, satisfaction surveys, recruiter productivity, source of candidate and hire among others
- Managed Continuing Education Summits, the Come Back Home campaign, and other unique recruitment strategies aimed at increasing brand representation and team knowledge
- Traveled to all regional leadership meetings to conduct monthly training presentations to hiring managers on recruiting including sourcing, interviewing best practices, candidate market trends, and candidate feedback
- Exceeded diverse hiring initiatives by 20% over a two-year period and created a robust university recruitment strategy in order to recruit and pipeline early talent
- Created, ran, and reported the success of various clients' Internship Programs leading to an 80% intern conversion rate and high program feedback scores based on highly efficient Lunch and Learns, Day in the Life sessions, and Mentorship programs
- Project managed a successful ATS Transition from Position Manager to Workday including negotiating the implementation fees, managing the implementation consultant, tracking progress, and reporting results up to the leadership team.
Delivery Leader of Recruitment
Cielo Talent
Brookfield, WI
01.2015 - 05.2018
- Created a best-in-class nurse residency program resulting in 700 hires over the course of two years
- Led hiring, performance management, career development, and all daily operations for a team of 14 nurse recruitment talent acquisition professionals.
Senior Recruiter
Cielo Talent
Brookfield, WI
04.2012 - 12.2014
- Full-cycle recruitment and placement of clinical professionals for a variety of healthcare Recruitment Process Outsourcing (RPO) contracts
- Sourced and interviewed clinicians across numerous contracts in the US
- Utilized social media online advertising, deep web Boolean strings, mass mail marketing and conventions to recruit healthcare professionals for immediate vacancies
- Created recruitment marketing plans, conducted job scopes, and led lead generation tactics including list building.
Healthcare Recruiter
CRAssociates, Inc.
Newington, VA
05.2009 - 04.2012
- Manage and execute full-cycle recruitment and placement of physicians, mid-level, nursing, pharmaceutical, therapeutic, and behavioral health professionals for contracts with DoD entities
- Vacancies
- Manage advertising and strategic planning for recruitment efforts across multiple contracts including recommendation and negotiation of annual job board/resume search contracts as well as placement firms.
Recruitment Manager
Theracare
Brooklyn, NY
09.2007 - 05.2009
- Manage and execute full cycle recruitment of Special Education Teachers, Teachers of Speech and Language Disabilities, Occupational Therapist, Physical Therapist, Speech Language Pathologist, Social Workers, and Psychologists to provide direct service and evaluations in New York City's Early Intervention (EI) and Committee on Preschool Special Education (CPSE) programs.
Senior Healthcare Recruiter
Maxim Healthcare Services
Bowie, MD
04.2005 - 09.2007
- Direct sales and full cycle recruitment functions including, day-to-day operations, developing marketing strategies, implementing recruiting tactics and human resource management to include screening, interviewing, and providing orientation.
Education
Master of Health Services Administration -
Strayer University
Bachelor of Arts -
Mount Saint Mary's University
Skills
- Human Capital Management
- Succession Planning
- Employee Relations
- Compensation Structuring
- Contract Negotiation
- Employee Recognition Programs
- Recruitment and Hiring
- Talent Management
- Emotional EQ
- P&L Management
- Applicant Tracking Systems
- Human Resource Management Software HRMS
- Early Career Talent Programs and University Relations
Affiliations
- Macaroni KID Southern PG County Publisher
- Admin and facilitator of a local mom group of over 500 moms
Certification
- Certificate of Membership, Forbes BLK (09/2023 - Present)
- Elite Member, The Black in HR (10/2021 - Present)
Languages
Spanish
Limited
References
References available upon request.
Timeline
Head of Talent Acquisition
Branch Financial
03.2023 - Current
Talent Acquisition Manager
Zendesk
10.2021 - 03.2023
Client Services Manager
Cielo Talent
05.2018 - 10.2021
Delivery Leader of Recruitment
Cielo Talent
01.2015 - 05.2018
Senior Recruiter
Cielo Talent
04.2012 - 12.2014
Healthcare Recruiter
CRAssociates, Inc.
05.2009 - 04.2012
Recruitment Manager
Theracare
09.2007 - 05.2009
Senior Healthcare Recruiter
Maxim Healthcare Services
04.2005 - 09.2007
Master of Health Services Administration -
Strayer University
Bachelor of Arts -
Mount Saint Mary's University
Similar Profiles
Kayleen SavageKayleen Savage
Member Support Specialist at Branch FinancialMember Support Specialist at Branch Financial
Denise NewbernDenise Newbern
Associate Agency Success Manager at Branch Financial, Inc.Associate Agency Success Manager at Branch Financial, Inc.
Shalanda MirandaShalanda Miranda
Member Support/Claims Specialist at Branch Financial Inc.Member Support/Claims Specialist at Branch Financial Inc.
Aydra HooperAydra Hooper
Camp Counselor at Maryland National Capital Park and PlanningCamp Counselor at Maryland National Capital Park and Planning
VICTOR R. SWANNVICTOR R. SWANN
Systems Administrator Specialist at Accenture Federal ServicesSystems Administrator Specialist at Accenture Federal Services