Nakessa Baynard
Adel,GA
Summary
Dedicated APS Investigator with strong case management and investigative skills, ensuring the safety and well-being of aging adults. Proven ability to assess needs and address allegations of mistreatment effectively.
Overview
6
6
years of professional experience
Work History
APS Investigator
Adult Protective Services
Valdosta, Georgia
08.2022 - Current
- I serve a population of aging adults that are age 65 years or older. My job is to ensure that the older population is not being mistreated, neglected, exploited or abused or in any way being mistreated by the community or caretakers entrusted to care for them. I do this by investigating allegations reported to Adult Protection Services in the form of a report submitted to the agency.
Housing Intake Specialist
Department of Public Health and Social Services
Valdosta, Georgia
02.2021 - 07.2022
- Facilitating housing acquisition for clients diagnosed with chronic illnesses
- Assisted qualified clients in securing grants for delinquent bill payments.
- Delivering education to patients recently diagnosed with chronic conditions
- Recording all services provided to patients in patient chart
Economic Support Specialist
Brooks County DFCS
Quitman, Georgia
03.2019 - 10.2020
- Assessed client eligibility for economic support programs and services.
- Processed applications and verified necessary documentation for assistance.
- Provided information to clients regarding available resources and program requirements.
- Maintained accurate records of client interactions and case statuses in systems.
Education
Bachelor of Science - Human Services
Walden University
Minneapolis, MN05-2022
Skills
- Case management
- Data analysis
- Investigative techniques
- Report documentation
- Client assessment
- Service coordination
- Community outreach
- Active listening
- Effective communication
- Time management
Timeline
APS Investigator
Adult Protective Services
08.2022 - Current
Housing Intake Specialist
Department of Public Health and Social Services
02.2021 - 07.2022
Economic Support Specialist
Brooks County DFCS
03.2019 - 10.2020
Bachelor of Science - Human Services
Walden University
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