Summary
Overview
Work History
Education
Skills
Timeline
References
Education and Training

Naketrease Mackey

Andy Frain Security
North Lauderdale,FL
18
years of professional experience

Skilled security professional with strong background in overseeing safety protocols and managing security teams. Adept at coordinating with staff to ensure secure environment, responding swiftly to incidents, and adapting to dynamic situations. Known for reliability, effective communication, and focus on achieving security objectives. Proficient in risk assessment, conflict resolution, and use of security technology.

Work History

Medical Biller

11 Months
Remedial Pro | 11.2025 - Current
  • Processed and submitted medical claims to insurance providers ensuring compliance with regulations.
  • Reviewed and verified patient billing information for accuracy and completeness prior to submission.
  • Resolved discrepancies in billing by collaborating with healthcare staff and insurance representatives.
  • Implemented process improvements that enhanced the efficiency of claim submissions and reduced denials.

Security Supervisor

2 Years
Andy Frain Security | 10.2024 - Current
  • Supervised security team, ensuring adherence to protocols and procedures.
  • Implemented security measures, reducing incidents through proactive surveillance techniques.
  • Collaborated with law enforcement and emergency services during critical situations.
  • Conducted regular training sessions to enhance staff readiness and response capabilities.
  • Oversaw access control systems, enhancing safety across multiple facilities.
  • Developed incident reports, maintaining accurate documentation for compliance purposes.
  • Evaluated security operations, identifying areas for process improvement and efficiency gains.

Revenue Integrity Specialist

2 Years 9 Months
Holy Cross Hospital - Holy Cross Hospital | 01.2022 - 10.2024
  • Executed multiple data entry projects with precision and accuracy.
    Developed Excel spreadsheets to manage operations across 13 medical practices.
    Monitored daily patient volume for each facility to ensure efficient service delivery.
    Generated charge reconciliation reports for comprehensive financial oversight of facilities.
  • Review claims and correct the necessary errors, correcting things like diagnosis codes, number of units billed, ensuring encounters are signed, and assuring that modifiers are attached to the correct CPT codes.
  • Reviewed and analyzed patient accounts to identify discrepancies between charges billed and services provided.

Medical Assistant

6 Months
Florida Kidney Physicians | 06.2021 - 12.2021
  • Prepared examination rooms, ensuring cleanliness and organization.
  • Measured and recorded patient height, weight, and vital signs.
  • Facilitated patient placement on kidney donor list.
  • Assisted in refilling medications to maintain inventory.

Medical Assistant/Care Coordinator

5 Months
Holy Cross Hospital - Holy Cross Hospital | 01.2020 - 06.2020
  • Coordinated with orthopedic hand surgeons to ensure patients received surgical clearance.
    Obtained authorization approvals for all surgical procedures.
    Facilitated communication with surgical facilities regarding scheduling and requirements.
    Retrieved and organized complete medical records for patient evaluations.
  • Coordinated scheduling of appointments and follow-up visits for patients.
  • Educated patients on pre-op and post-op instructions along with providing documentation to take home to prepare and remind patients of instructions

Medical Biller

7 Years 1 Month
Holy Cross Hospital - Holy Cross Hospital | 11.2012 - 12.2019
  • Developed expertise in Medicare and Medicaid billing requirements to ensure compliance.
    Leveraged direct data entry system (DDE) for effective claim correction.
    Maintained thorough understanding of billing processes to optimize accuracy.
    Implemented best practices for managing and correcting claims promptly.
  • Responsible for working the scrubber and edits prior to claim submissions to minimize billing errors
  • Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
  • Maintained up-to-date knowledge of healthcare billing regulations and guidelines.

Security Officer

1 Year 2 Months
Allied Universal Security Services | 06.2008 - 08.2009
  • Utilized x-ray technology to ensure safe handling of checked baggage during security screenings.
  • Conducted thorough evaluations of boarding processes to identify hazards and ensure compliance with safety regulations.
  • Reviewed and validated all necessary documentation for travelers prior to boarding to maintain operational efficiency.
  • Monitored baggage screening processes and notified supervisor of any items causing alerts for immediate attention.

Education

- Medical Assistant

Florida Career College | Miami, FL | 07-2011

- Medical Biller And Coder

Keiser University | Fort Lauderdale, FL | 01-2011

High School Diploma

Piper High School | Sunrise, FL | 06-2005

Skills

Screening Experience TSA
Attention to detail
Excellent oral and written communication skills
1500 forms
Medical terminology
Proficient in Microsoft Word
Excel
and Outlook
Data entry

Timeline

Medical Biller

Remedial Pro
11.2025 - CurrentRead More

Security Supervisor

Andy Frain Security
10.2024 - CurrentRead More

Revenue Integrity Specialist

Holy Cross Hospital - Holy Cross Hospital
01.2022 - 10.2024Read More

Medical Assistant

Florida Kidney Physicians
06.2021 - 12.2021Read More

Medical Assistant/Care Coordinator

Holy Cross Hospital - Holy Cross Hospital
01.2020 - 06.2020Read More

Medical Biller

Holy Cross Hospital - Holy Cross Hospital
11.2012 - 12.2019Read More

Security Officer

Allied Universal Security Services
06.2008 - 08.2009Read More

Keiser University

from Medical Biller And Coder
Read More

Piper High School

High School Diploma
Read More

Florida Career College

from Medical Assistant
Read More

References

References available upon request.

Education and Training

other,other,other
Naketrease Mackey