Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nakeya Patterson

Arden,NC

Summary

Driven professional with a proven track record at Walmart, adept in customer service expertise and planning and organization. Excelled in enhancing client satisfaction and sales through exceptional service and efficient problem-solving. Collaborated effectively with teams to surpass goals, demonstrating strong work ethic and relationship-building skills. Achieved high satisfaction ratings by prioritizing customer needs and preferences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Walmart
11.2022 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
  • Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
  • Preserved patient safety by following safety protocols.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Gymnastics Coach

Hahn's Gymnastics
02.2022 - 05.2022
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Instructed individual and group classes to customize needs and emphasize proper technique and safety.
  • Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
  • Assessed student progress and provided feedback to improve technique and performance.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
  • Collaborated with fellow coaches to develop comprehensive training plans for individual athletes and teams.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Taught students how to perform split leaps, back handsprings and other special techniques.
  • Collaborated with coaches, students, and administrators to run high-quality program.
  • Evaluated gymnasts'' progress through regular assessments, adjusting training plans accordingly for optimal results.
  • Designed effective workout routines to target specific muscle groups and improve overall strength and flexibility for gymnastics success.
  • Facilitated team-building activities, strengthening relationships among athletes.
  • Fostered positive and supportive team environment, leading to enhanced team cohesion and morale.
  • Customized workout plans to maximize physical conditioning and minimize injury risks.

Education

High School Diploma -

Roberson High School
Asheville, NC
06.2024

Skills

  • Patience and Empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Brand Awareness
  • Customer Service
  • Upbeat and Outgoing Attitude
  • Flexible Schedule
  • Relationship Building
  • Physical Stamina
  • Planning and Organization
  • Fashion trends
  • Teamwork and Collaboration
  • Problem-Solving
  • Strong Work Ethic
  • Excellent Communication
  • Valid Driver's License
  • Public Speaking
  • Event Setup
  • Activity Planning
  • Interior decorating

Certification

  • CPR Training

Timeline

Online Personal Shopper

Walmart
11.2022 - Current

Gymnastics Coach

Hahn's Gymnastics
02.2022 - 05.2022

High School Diploma -

Roberson High School

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Nakeya Patterson