Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nakhi Burnette

Patient Support Specialist
Gainesville,FL

Summary

Empathetic and detail-oriented professional with experience in patient registration and administrative support. Seeking to leverage strong communication and problem-solving skills to excel as a Patient Services Advocate, ensuring patients receive exceptional care and support.

Overview

4
4
years of professional experience

Work History

Patient Registrar

Chippenham Hospital
09.2022 - 06.2024
  • Greeted and directed patients and visitors presenting to patient access areas
  • Handled confidential medical records according to HIPAA regulations and company policies
  • Processed payments for co-payments, deductibles, or other out-of-pocket expenses as required by insurance plans
  • Assisted patients with check-in and check-out processes, answering questions as needed
  • Checked patients in and out of appointments.

Administrative Assistant

The College of Saint Rose
09.2020 - 05.2023
  • Helped maintain office organization for aesthetic appeal and easy access to supplies
  • Maintained scheduling and event calendars for staff meetings, parties and important deadlines
  • Entered data accurately into spreadsheets and databases for record-keeping purposes
  • Prepared meeting agendas, recorded minutes, and distributed documentation to attendees
  • Assisted in preparation of monthly financial reports for executive review.

Education

Bachelor of Science (B.S.) - Criminal Justice

The College Of Saint Rose
Albany, NY

Skills

- Communication (written and verbal)
- Empathy
- Problem-Solving
- Conflict Resolution
- Active Listening
- Patient Education
- Resource Navigation
- Advocacy
- HIPAA Compliance

Timeline

Patient Registrar

Chippenham Hospital
09.2022 - 06.2024

Administrative Assistant

The College of Saint Rose
09.2020 - 05.2023

Bachelor of Science (B.S.) - Criminal Justice

The College Of Saint Rose

Similar Profiles

CREATE PROFILE
Nakhi BurnettePatient Support Specialist