Nakia Clyde
Leesburg,GA
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Dollar General
Leesburg, GA
09.2020 - 09.2024
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Key Holder
Dollar Tree
Albany, GA
02.2019 - 09.2020
- Ensured store was opened and closed in a timely manner according to company policies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Assisted customers with product selection and resolving complaints.
- Provided customer service including cashiering, merchandising and restocking shelves.
Education
High School Diploma -
Lee County High School
Leesburg, GA05-2020
Some College (No Degree) - Medical Assisting
Ultimate Medical Academy - Clearwater
Clearwater, FLSome College (No Degree) - Business Administration And Management
Ultimate Medical Academy - Clearwater
Clearwater, FLSkills
- Loss Prevention
- Department Oversight
- Business Development
- Customer Relations
- Stock management
- Records Management
Accomplishments
- microsoft certified
Timeline
Assistant Store Manager
Dollar General
09.2020 - 09.2024
Key Holder
Dollar Tree
02.2019 - 09.2020
High School Diploma -
Lee County High School
Some College (No Degree) - Medical Assisting
Ultimate Medical Academy - Clearwater
Some College (No Degree) - Business Administration And Management
Ultimate Medical Academy - Clearwater
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