Nakia Dixon
Augusta
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
6
6
years of professional experience
Work History
Prepared Foods Team Member
Sam's Club
11.2023 - Current
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Developed strong product knowledge to provide accurate information and make personalized recommendations to customers.
- Collaborated with team members to complete tasks efficiently and deliver high-quality products consistently.
Assistant Store Manager
Family Dollar - Sandersville, GA
10.2019 - 10.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Amazon Fulfillment Associate
Amazon.com Fulfillment Center
09.2022 - 08.2023
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Administrative Assistant
DayLight Trucking LLC. - Decatur, GA
06.2018 - 04.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
College Degree in Medical Billing & Coding -
Ultimate Medical Academy-Clearwater
03.2024
High School Diploma -
Washington County High School
05.2013
Skills
- Food handling safety
- Food Preparation
- Organizational abilities
- Customer Assistance
- Time management skills
- Patience and Empathy
- Work Ethic and Integrity
- Customer Service
- Order Taking
- Cash Management
Timeline
Prepared Foods Team Member
Sam's Club
11.2023 - Current
Amazon Fulfillment Associate
Amazon.com Fulfillment Center
09.2022 - 08.2023
Assistant Store Manager
Family Dollar - Sandersville, GA
10.2019 - 10.2023
Administrative Assistant
DayLight Trucking LLC. - Decatur, GA
06.2018 - 04.2019
College Degree in Medical Billing & Coding -
Ultimate Medical Academy-Clearwater
High School Diploma -
Washington County High School
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