Nakia Smith
Tustin,CA
Summary
Dynamic professional with a proven track record in sales consultation and leadership, honed at Cat Exteriors. Excelled in building robust client relationships and optimizing internal processes to drive revenue growth. Skilled in strategic planning and adaptability, demonstrating exceptional communication and organizational abilities. Achieved significant improvements in operational efficiency and customer care. These multifaceted
experiences have equipped me with a well-rounded skill set that I'm eager to apply
in the dynamic world of Business & Sales
Overview
3
3
years of professional experience
Work History
Sales Representative
Cat Exteriors
Anaheim, California
09.2024 - 01.2025
- Overseeing our organization's inner workings, including processes, resource management, and team leadership. I dedicate my efforts to refining these internal processes, making sure our resources are optimally allocated, and providing leadership to ensure our organization operates efficiently. In a sense, I become a storyteller of sorts, as I need to effectively communicate and align our internal strategies with a larger narrative to sell our products. I view my responsibilities as crafting an operational narrative, where I continuously strive to enhance every aspect of our internal processes, ensuring they continue to make revenue. I was able to put out at least 96 leads a month, with a 55% demo rate, and successfully achieve 30% in sales.
Direct Support Professional
Harbor Health Care,
Bellflower, CA
02.2023 - 05.2023
- I am responsible for providing direct care to patients, which includes assisting with their daily activities, closely monitoring vital signs, and ensuring their overall comfort and well-being. I engage in meaningful communication with patients to understand their needs, offering emotional support, and effectively relaying important information to the healthcare team. Documenting patient information accurately, maintaining cleanliness in patient rooms, and assisting with tasks such as feeding, bathing, and dressing are all part of my daily responsibilities. In high-pressure situations, especially in emergency healthcare settings, I must maintain composure and act swiftly. The qualities of empathy, compassion, and effective communication are at the core of what I do as a DSP, as I am often a frontline caregiver providing personalized care to patients.
Recruiter & Client Representative
, Woodland LLC
Anaheim, California
05.2022 - 12.2022
- In my role, I forged strong client relationships while gaining a deep understanding
of their staffing requirements. My compassionate and welcoming approach allowed me to comprehensively assess why each client was an ideal fit, aligning perfectly with the company's image. I extended my hiring scope to various roles, including dancers, singers, DJs, bartenders, and security personnel.
Education
Some College (No Degree) - Business Administration And Management
Irvine Valley College
Irvine, CASkills
- Sales consultation
- Network development
- Pipeline building
- Lead prospecting
- Sales closing
- Account development
- Microsoft 365
- (Excel, PowerPoint)
- Cold calling
- On-site product demonstrations
Accomplishments
- Top sales associate For the months of Nov & Dec 2024
- Top rehash Confirmer for Cat exteriors
Languages
English
Professional
Spanish
Limited
Timeline
Sales Representative
Cat Exteriors
09.2024 - 01.2025
Direct Support Professional
Harbor Health Care,
02.2023 - 05.2023
Recruiter & Client Representative
, Woodland LLC
05.2022 - 12.2022
Some College (No Degree) - Business Administration And Management
Irvine Valley College
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