Nakia N. Barclift
North Kansas City,MO
Summary
Experienced Operations Manager specializing in fulfillment center operations. Skilled in streamlining processes, managing inventory, and leading teams to meet and exceed targets. Open to relocation for roles that offer opportunities for professional growth and development.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
Kellogg's
Kansas City, KS
10.2022 - Current
- Ensured that the manufacturing plant adhered to all relevant environmental, health, and safety regulations, maintaining a clean and compliant work environment.
- Managed inventory levels to minimize production downtime and reduce carrying costs while ensuring just-in-time delivery of raw materials.
- Developed and executed production schedules, optimizing resource allocation to meet production goals efficiently.
- Implemented lean manufacturing principles to reduce waste and increase productivity.
- Facilitate effective communication between different shifts and departments to ensure a smooth transition and continuity of operations.
- Implement and oversee sanitation and hygiene practices to prevent contamination and ensure product safety.
Quality Assurance Operations Manager
Chewy Fulfillment Center
Belton, MO
12.2021 - 10.2022
- Implemented a real-time quality feedback system to provide immediate coaching and corrective guidance to associates, resulting in faster error resolution and continuous improvement.
- Managed and led the Quality Assurance team, specializing in net adjustments to ensure order accuracy and minimize discrepancies.
- Spearheaded process improvement initiatives to streamline net adjustment processes, resulting in a $250,000 +/- inventory finds to assist with SOX compliance.
- Leveraged the fulfillment center's resources to facilitate donations of surplus or damaged inventory to animal shelters, contributing to waste reduction and supporting animal care.
- Managed the Quality Assurance team, focusing on identifying and resolving receiving inaccuracies to ensure the accuracy of inbound inventory and stock.
- Led the development and refinement of Standard Operating Procedures (SOPs) to ensure accurate inventory counts and improve overall quality control processes.
- Collaborated closely with warehouse leadership teams to understand specific training needs and tailor programs accordingly, ensuring relevance to each site's unique operations.
Area Manager I & II
Amazon Fulfillment Center II
Ruskin, FL
05.2019 - 12.2021
- Promoted from AM I to AM II after year one.
- Initiated and drive process improvement initiatives on a larger scale, impacting the entire fulfillment center's operations.
- Designed, developed, and executed comprehensive training programs for new and existing associates, enhancing onboarding efficiency and ensuring consistent knowledge transfer.
- Coached and supported Area Manager I teams in their role as AM, providing guidance on effective training techniques and best practices for knowledge transfer.
- Championed the use of visual management tools and performance dashboards, enabling teams to track progress, identify deviations, and take immediate corrective actions.
- Conducted regular assessments of new associates' progress, identifying areas for improvement and tailoring coaching strategies to address specific challenges.
- Presented GEMBA walk findings and recommendations to senior management, highlighting the impact of the program on operational efficiency, associate engagement, and process improvement.
Area Manager I and II
Amazon Fulfillment Center
Ruskin, FL
12.2017 - 05.2019
- Conducted regular team meetings to communicate performance expectations, provide updates, and gather feedback from associates.
- Led a team of 150+ associates in a high-volume fulfillment center, ensuring optimal performance, productivity, and safety compliance.
- Led and executed multiple successful 5S (Sort, Set in order, Shine, Standardize, Sustain) projects within the Amazon Fulfillment Center, resulting in enhanced operational efficiency, streamlined processes, and improved workspace organization.
- Conducted regular audits and gemba walks to assess the effectiveness of the 5S projects, identify deviations from established standards, and take corrective actions as needed.
- Presented safety project updates and results to senior leadership, highlighting key performance indicators, cost savings, and improvements in safety metrics achieved through the safety initiatives.
- Orchestrated a cross-functional KPI standardization project, ensuring consistent measurement methodologies and reporting practices across different departments, streamlining performance evaluation.
Education
Master of Science - Supply Chain Management
North Carolina A & T State University
Greensboro, NC12.2019
Engineering Technology
North Carolina A & T State University
Greensboro, NC06.2017
Skills
- Process Improvement
- Lean Six Sigma
- Cross-Functional Collaboration
- Safety Compliance
- Adaptability
- Training and Development
- 5S Implementation
- Data Analysis
Timeline
Operations Supervisor
Kellogg's
10.2022 - Current
Quality Assurance Operations Manager
Chewy Fulfillment Center
12.2021 - 10.2022
Area Manager I & II
Amazon Fulfillment Center II
05.2019 - 12.2021
Area Manager I and II
Amazon Fulfillment Center
12.2017 - 05.2019
Master of Science - Supply Chain Management
North Carolina A & T State University
Engineering Technology
North Carolina A & T State University