- Playing Sports
- Crafting homemade beer using specialized equipment and brewing techniques
- I have a passion for photography and editing photos
- Music
- Reading
- Knitting and Crocheting
- Historical Exploration
Nakida Martin
Apopka
Summary
Reservations professional with background in customer service and sales. Known for effective communication and proactive approach to resolving issues. Committed to team collaboration and achieving results, adaptable to changing needs. Key skills include customer service, sales, and problem-solving.
Warm Demonstrator with first-rate skills in sales and customer service. Able to build strong relationships with customers and coworkers.
Overview
4
4
years of professional experience
1
1
Language
Work History
Customer Service
Publix
03.2022 - Current
- I began my career as a cashier and worked up to customer service
- As a cashier, I contributed to keeping the store tidy, orderly, and customer-focused
- Include helping customers find and buy goods, running a register, stocking and retrieving goods, tidying the store, and carrying out additional tasks delegated by the store manager to optimize sales and customer happiness while safeguarding business property
- As a part of the customer service team, I managed phone and in-person inquiries in retail, applying my creative and problem-solving skills to maintain a 99% satisfaction rating
- I also handled money services like money orders, Western Union, chasing checks, lotteries, etc
Intumural Score keeper
Virginia Tech Recreational Sports
01.2022 - 03.2022
- My abilities as a scorekeeper included being able to track statistics and total data after each session, speaking clearly and loudly, and maintaining up-to-date knowledge of emergency protocols
- Although a formal education may not be required, having a solid theoretical and practical understanding of the game being played is essential
Student Staff Dining Service
Vriginia Tech West End Market
08.2021 - 09.2021
- Organizing cook times for several dishes that must be served all at once is one way to develop a variety of skills, such as time management and attention to detail
- Engage with patrons in restaurants to fulfill their dining requirements and deliver prompt, accurate food service
- Strong interpersonal and communication skills are essential for servers to perform well and grow in their careers
Education
Finance
Virginia Tech
Blacksburg, VA08-2022
High School Diploma -
Edgewater High School
Orlando, FL 05.2001 -
Skills
Customer service delivery
Customer service experience
Dining customer service
Inbound customer service
Excellent customer service
Customer service leadership
Interests
Timeline
Customer Service
Publix
03.2022 - Current
Intumural Score keeper
Virginia Tech Recreational Sports
01.2022 - 03.2022
Student Staff Dining Service
Vriginia Tech West End Market
08.2021 - 09.2021
High School Diploma -
Edgewater High School
05.2001 -
Finance
Virginia Tech
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