Nakira Sprawls
Lindenhurst,IL
Summary
Possesses versatile skills in management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Adaptable with a proactive approach towards delivering effective solutions. Strong communication and team player skills. Upbeat personality with a positive attitude ready to tackle any challenge that may occur.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
Gurnee, IL
05.2020 - 10.2023
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff, fostering a collaborative team environment.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction rates.
Cashier
Dollar Tree
Gurnee, IL
08.2019 - 05.2020
- Processed transactions accurately and efficiently during high-volume periods.
- Managed cash drawer, ensuring proper balancing at shift end.
- Assisted customers with product inquiries and facilitated a positive shopping experience.
- Maintained store cleanliness and organized merchandise displays to enhance accessibility.
Crew Member
Noodles & Company
Gurnee, IL
06.2018 - 06.2019
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards consistently.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Back of House Team Member
Chick-fil-A
Gurnee, IL
06.2017 - 06.2018
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Assisted in managing inventory by restocking supplies as needed.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Collaborated with front of house staff to ensure seamless service and exceptional dining experience.
Education
High School Diploma -
Warren Township High School
Grayslake, IL05-2018
Skills
- Problem-solving
- Store organization
- Customer service and engagement
- Supervisor experience
- Communication skills
- Food Health and Safety
Timeline
Assistant Store Manager
Dollar Tree
05.2020 - 10.2023
Cashier
Dollar Tree
08.2019 - 05.2020
Crew Member
Noodles & Company
06.2018 - 06.2019
Back of House Team Member
Chick-fil-A
06.2017 - 06.2018
High School Diploma -
Warren Township High School