Nakisha Moore
Dearborn Heights,MI
Summary
Small business owner, with 3 years of experience, solely responsible for all marketing, communications, and financial/operational functions of the business. Holds graduate degree, with Entrepreneurial mindset experienced in formulating and executing strategic plans, creating new products and services, and developing business opportunities. Passionate about achieving professional growth.
Overview
17
17
years of professional experience
Work History
Business Founder/ Owner
Braid and Beauty by K. Elle
06.2021 - Current
- Founded and operated beauty service business, overseeing all aspects of business operations.
- Developed and implemented social media and marketing strategies to achieve business growth.
- Solely responsible for yearly increase in profits.
- Responsible for client engagement and excellent customer service for over 100 clients.
- Developed teaching strategies and facilitated skill improvement classes.
- Increased social media following from 1000 to 3500 in last 12 months.
Eligibility Specialist
Michigan Department of Health and Human Services
09.2016 - 06.2021
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Scheduled and conducted high volume of interviews with applicants.
- Input and processed data for 800 cases to determine eligibility of benefits.
- Managed high volume caseloads with over 98% deadline accuracy.
- Maintained confidential patient files in compliance with HIPAA regulations.
Childcare Worker
Hawthorn Center (MDHHS)
03.2013 - 09.2016
- Kept detailed record of daily activities and implemented individualized care plans for 10 clients.
- Performed general personnel functions, such as supervision, and training of new staff.
- Collaborated weekly with teams, including multiple departments, to create effective treatment plans.
Lead Toddler Teacher
Kinder Care Learning Center
08.2012 - 03.2013
- Supervised 2 Assistant teachers throughout workdays.
- Created lesson plans to encourage positive learning environment.
- Interviewed assistant teacher candidates for employment recommendation.
Office Assistant
Michigan State University
09.2007 - 08.2011
- Computerized database for Carcinogenesis Lab.
- Maintained and updated database with over 600 specimens as needed.
- Assisted with payroll entry in ADP system for student employee compensation.
- Completed all administrative tasks for office.
Education
Master Of Science in Human Resources Administration -
Central Michigan University
Mount Pleasant, MI12.2016
Bachelor of Science in Family Services -
Michigan State University
East Lansing, MI08.2012
Skills
- Data Entry and Data Analysis
- Customer Service
- Microsoft Office
- Marketing
- Entrepreneurial and Innovative
- Program Implementation
- Communication Skills
- Project Management
- Classroom Instruction
- Strategic Thinking
Timeline
Business Founder/ Owner
Braid and Beauty by K. Elle
06.2021 - Current
Eligibility Specialist
Michigan Department of Health and Human Services
09.2016 - 06.2021
Childcare Worker
Hawthorn Center (MDHHS)
03.2013 - 09.2016
Lead Toddler Teacher
Kinder Care Learning Center
08.2012 - 03.2013
Office Assistant
Michigan State University
09.2007 - 08.2011
Master Of Science in Human Resources Administration -
Central Michigan University
Bachelor of Science in Family Services -
Michigan State University
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