Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Hi, I’m

Nakisha Myers

Temple Hills,MD

Summary

Dynamic professional with a positive attitude and strong customer service skills, experienced as a Delivery Driver at Amazon-1ST Class Delivery. Proven track record in enhancing customer satisfaction through timely deliveries and efficient route planning. Adept at teamwork and collaboration, ensuring seamless operations in fast-paced environments. Valid driver's license and committed to excellence.

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

17
years of professional experience
1
Certification

Work History

Amazon-1ST Class Delivery

Delivery Driver
12.2023 - Current

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Alorica

Call Center Representative
10.2020 - 11.2023

Job overview

  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Preservation Partners

Leasing Consultant
12.2018 - 10.2020

Job overview

  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.

Myers Kleening Service, LLC

Houskeeper
01.2011 - 12.2018

Job overview

  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Dynamite Security

Security Guard
03.2008 - 09.2011

Job overview

  • Completed full building and grounds patrols to spot and investigate concerns.
  • I patrolled the Blair complex in Silver Spring. Observe and report.
  • Report writing if necessary. Keep daily logs of any suspicious activity.

Education

Everest College
Arlington, VA

No Degree from Medical Assistant
06-2011

University Overview

H D Woodson
District Of Columbia

High School Diploma
06-2008

University Overview

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Telephone skills
  • Organization skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Greeting and seating clients
  • Office administration

Accomplishments

Accomplishments
  • Named 1ST Class Delivery “Top driver of the quarter” 2024.

Certification

American Heart Association CPR Training

Languages

English

Timeline

Delivery Driver
Amazon-1ST Class Delivery
12.2023 - Current
Call Center Representative
Alorica
10.2020 - 11.2023
Leasing Consultant
Preservation Partners
12.2018 - 10.2020
Houskeeper
Myers Kleening Service, LLC
01.2011 - 12.2018
Security Guard
Dynamite Security
03.2008 - 09.2011
Everest College
No Degree from Medical Assistant
H D Woodson
High School Diploma
Nakisha Myers