Nakisha Orona

Obtain a job as a customer representative where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relational between the customers and the company.

With all my work history, I had to possess the skills to analyze accounts and review for some sort of mitigation option to bring account resolution. I have working knowledge of processing payment, repayment plans, loan modification, or delivering denials after underwriter final review. Actively complied with all local, State and Federal guidelines. Required to obtain TIGTA, US department of Treasury, and IRS clearance with fulfill my obligations successfully.

Currently at Planet Home Lending LLC, I an assigned a special project to manage and complete by deadline. Tasks vary from completing specific call list, to assisting with manager delegated task processing.