Nakisha Ross
Olive Branch,MS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Enthusiastic and eager to contribute to teamwork to reach the objective goal. Clear understanding of customer service relationships between the client as well as staff. Motivated to learn, grow and excel in within your company.
Overview
22
22
years of professional experience
Work History
Tax Analyst
JDA Professional Services
01.2023 - 04.2023
- Researched tax issues and stayed current on all federal and state tax laws.
- Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
- Prepared all federal and state income tax paperwork for extensions and returns.
- Analyzed tax issues and made recommendations for remediation to management.
- Prepared tax returns for individuals and businesses.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
Tax Preparer III Seasonal
Jackson Hewitt
01.2001 - 05.2021
- Provided information about available products and services jht offers
- Prepared tax returns for clients in according to government regulations and requirements.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns.
Tutoring Assistant
Frog Tutor
08.2013 - 06.2015
- Commute to various places or residential to fit students and parents schedule
- Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one and small group instruction to over [5] students falling behind in math or reading
Independent Financial Advisor
NAAFRA
09.2017 - 09.2019
- Perform some administrative duties
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs
- Performed due diligence and valuation processes
Adult Literacy Instructor
Midsouth Literacy
08.2010 - 12.2013
- Instructed students on variety of subjects, including Math, English and Reading for preparation for GED testing
- Worked with average of 1-5 students per class.
- Tutored students in social and life skills, including using public transportation, dealing with problem situations, expressing emotions appropriately and communicating with peers and employers.
- Used positive reinforcement and provided clear feedback to help students succeed.
- Assigned lessons and corrected homework.
- Provided individual mentoring and special tutoring to struggling students.
Education
Associate of Applied Science - Computer And Electronics Engineer
Southeast College of Technology
Memphis, TN05.2003
High School Diploma -
Southside High School
Memphis, TN05.1998
Skills
- Analytical Thinking
- Critical Thinking
- Financials Analysis
- Salesforce
- Verbal and Written Communication
- Attention to Detail
- Debt and Credit Management
- Financial Budgeting
- Verbal Communication
- Individual Income Tax Preparation
- Tax Laws
- Due Diligence
Timeline
Tax Analyst
JDA Professional Services
01.2023 - 04.2023
Independent Financial Advisor
NAAFRA
09.2017 - 09.2019
Tutoring Assistant
Frog Tutor
08.2013 - 06.2015
Adult Literacy Instructor
Midsouth Literacy
08.2010 - 12.2013
Tax Preparer III Seasonal
Jackson Hewitt
01.2001 - 05.2021
Associate of Applied Science - Computer And Electronics Engineer
Southeast College of Technology
High School Diploma -
Southside High School
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