Nakisha Ward
NewYork,NY
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Security Officer
Alliance Building Services
01.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
Messenger
Alliance Building Services
01.2023 - 01.2024
- Expedited urgent deliveries, effectively meeting tight deadlines and client expectations.
- Safeguarded confidential documents during transportation, maintaining the highest level of discretion and professionalism at all times.
- Facilitated smooth pickups from multiple locations within designated timeframes, optimizing route planning.
- Contributed to team efforts by providing backup support during peak periods or staff shortages.
Amazon Walker
Absolute Delivery
10.2021 - 01.2022
- Provided expert advice to new walkers on selecting appropriate footwear, gear, and attire for optimal comfort during exercise sessions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Driver Helper
UPS
11.2019 - 01.2020
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
- Lifted and carried packages weighing up to [Number] pounds.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Maintained a safe work environment by adhering to safety protocols during loading and unloading tasks.
- Scanned and tracked packages for delivery accuracy and security.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
Education
High School Diploma -
South Bronx Job Crops
The Bronx, NY02.2012
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Monitoring
- Patrol operations
- Work ethic
- Workplace Safety
- Verbal and written communication
- Patrolling
- Security camera monitoring
- Customer Service
- Visitor screening
Timeline
Security Officer
Alliance Building Services
01.2024 - Current
Messenger
Alliance Building Services
01.2023 - 01.2024
Amazon Walker
Absolute Delivery
10.2021 - 01.2022
Driver Helper
UPS
11.2019 - 01.2020
High School Diploma -
South Bronx Job Crops
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