Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nakita Adams

Gainesville,FL

Summary

Professional with expertise in child and youth social work, equipped to drive impactful change and support. Adept in crisis intervention, case management, and advocacy, ensuring safety and well-being of young individuals. Strong collaborator, adaptable to evolving situations, and steadfast in delivering positive outcomes. Reliable, empathetic, and skilled in fostering supportive environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Case Manager

Meridian Behavioral Healthcare
11.2022 - 11.2023
  • Implemented case management plans, provided assessments, and offered counseling and support
  • Facilitated referrals to collaborative specialty health providers to drive continuity of care
  • Demonstrated success in building relationships with clients and providing emotional support
  • Facilitated referrals to community resources for support services including financial assistance programs

Family Care Counselor

Partnership For Strong Families
06.2022 - 11.2022
  • Met directly with patient to assess needs and develop individualized continuing care plan in collaboration with physician
  • Adhered to legal requirements regarding confidentiality of information related to clients' cases
  • Communicated with public social and welfare agencies to obtain and provide information
  • Participated in team meetings to discuss case management strategies for individual cases
  • Helped patients reach plan of care goals through case reviews
  • Educated clients on available community resources and how to access them effectively
  • Monitored client compliance with medication regimens prescribed by physicians
  • Coordinated meetings between clients, family members and other health care providers involved in the treatment process
  • Prepared clients' discharge by reviewing and amplifying discharge plans and coordinating discharge and post-discharge requirements

Family Support Worker

Department of Children and Families
01.2022 - 06.2022
  • Demonstrated success in building relationships with clients and providing emotional support
  • Communicated with public social and welfare agencies to obtain and provide information
  • Adhered to legal requirements regarding confidentiality of information related to clients' cases

Lead Teller

Wells Fargo
01.2019 - 01.2022
  • Engaged and involved foster families to comply with state and federal standards
  • Assessed ongoing changes in behavior, circumstances, or conditions to maximize child safety
  • Assisted investigators in maintaining the caseload of families receiving social services
  • Screened and assessed families to determine program eligibility and identify areas to address in the service plan
  • Maintained case history records and prepared reports
  • Participated in regular supervision meetings with program directors to discuss caseloads, client progress and professional development goals

Merchandise & Service Coordinator

Ulta Beauty
02.2016 - 12.2019
  • Coached tellers on bank products and customer service techniques to meet established referral goals
  • Received and counted daily inventories of cash, drafts, and travelers' checks
  • Entered customers' transactions into computers to record transactions and issue computer-generated receipts
  • Examined checks for endorsements and verified other information, such as dates, bank names, identification of persons receiving payments, and legality of documents
  • Resolved problems and discrepancies concerning customers' accounts
  • Answered telephones to assist customers with questions and inquiries
  • Monitored bank vaults to ensure cash balances were correct
  • Promoted bank products and services to consistently meet cross-selling goals
  • Created connections and developed rapport with customers to provide personalized service

Operations Team Leader

Ulta Beauty
12.2014 - 02.2016
  • Reviewed customer feedback for predicting sales trends and seasonal stock demand
  • Executed planogram, pricing, and signage fostering exceptional customer experiences
  • Interacted with other teams, improving seasonal performance, and driving best practices
  • Drove customer service through the integrity of merchandising and accuracy of store pricing and signage
  • Examined stock, verifying conformance to quality standards
  • Suggested process improvements for optimizing department operations, efficiency, and service
  • Engaged and inspired shoppers to buy more items with organized merchandising strategies
  • Supervised and trained staff members on daily tasks, such as visual merchandising

Education

Master of Science - Family, Youth, And Community Sciences

University of Florida
06-2025

BACHELOR OF ARTS - HUMAN SERVICES

Saint Leo University
06.2022

Skills

  • Public outreach
  • Client advocacy
  • Crisis Intervention
  • Cultural Sensitivity
  • Problem Solving
  • Active Listening
  • CPR/AED
  • Program implementation

Certification

Basic Life Support (CPR and AED) Certified

References

References available upon request

Timeline

Case Manager

Meridian Behavioral Healthcare
11.2022 - 11.2023

Family Care Counselor

Partnership For Strong Families
06.2022 - 11.2022

Family Support Worker

Department of Children and Families
01.2022 - 06.2022

Lead Teller

Wells Fargo
01.2019 - 01.2022

Merchandise & Service Coordinator

Ulta Beauty
02.2016 - 12.2019

Operations Team Leader

Ulta Beauty
12.2014 - 02.2016

BACHELOR OF ARTS - HUMAN SERVICES

Saint Leo University
Basic Life Support (CPR and AED) Certified

Master of Science - Family, Youth, And Community Sciences

University of Florida
Nakita Adams