Summary
Overview
Work History
Education
Skills
References
Timeline
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Nakita McIntire

Summary

Experience in managing workflows, ensuring quality control, and optimizing processes for efficiency. Known for strong leadership capabilities, adept at motivating staff and fostering collaborative work environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Shift Supervisor

Starbucks
Encino, CA
10.2021 - Current
  • Monitored staff performance to ensure quality standards were met.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Delegated tasks to employees and monitored activities and task completion.

Barista

Starbucks
Encino
10.2021 - Current
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Nanny

Private Childcare
01.2017 - 01.2020
  • Planned age-appropriate activities to help foster physical, mental, and emotional development.
  • Performed light housekeeping duties related to childcare such as laundry or meal preparation.
  • Read stories aloud to the children and engaged them in creative play activities.
  • Communicated regularly with families regarding daily events and any concerns that may arise.

Education

MFA - Fine Arts

Academy of Art University
San Francisco, CA
04-2017

BA - Communication

University of Cincinnati
Cincinnati, OH
05-2012

Skills

  • Detail-oriented
  • Strong Verbal and Written Communication
  • Ability to multitask
  • Customer-Oriented
  • Training and mentoring
  • Sales expertise
  • Customer service and support
  • Deadline Management

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
10.2021 - Current

Barista

Starbucks
10.2021 - Current

Nanny

Private Childcare
01.2017 - 01.2020

MFA - Fine Arts

Academy of Art University

BA - Communication

University of Cincinnati

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Nakita McIntire