Nakoya Littleleaf
Centralia
Summary
Compassionate and detail-oriented animal care professional with experience supporting patient care, client communication, and operational flow in fast-paced environments. Background includes hands-on animal care, high-volume documentation, and direct service coordination with diverse populations. Recognized for calm communication, strong organization, and the ability to bridge clinical teams and the public while maintaining a positive and efficient care experience.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Animal Care Technician
Humane Society for Southwest Washington
Longview
01.2025 - 02.2026
- Document animal weight, condition, medications, and care updates accurately within internal computer systems to support veterinary and senior staff decision-making.
- Support daily patient flow by preparing and maintaining clean, safe, and organized animal care and exam environments.
- Communicate professionally and compassionately with coworkers and members of the public regarding animal care and facility procedures.
- Manage high-volume data entry and documentation while maintaining accuracy in a fast-paced setting.
- Collaborate closely with clinical and operational staff to ensure timely care and smooth daily operations.
Direct Service Staff
Youth and Family Link
Longview
10.2023 - 12.2024
- Provided direct care coordination and support to youth and families, prioritizing safety, communication, and emotional well-being.
- Assisted with daily scheduling, structured programming, and individualized service plans.
- Served as a liaison between clients, families, and interdisciplinary teams to ensure continuity of care.
- Facilitated group sessions and one-on-one interactions, utilizing de-escalation and clear communication techniques.
- Maintained detailed documentation and case notes to support organizational and compliance requirements.
Education
Associate of Arts -
Lower Columbia College
Longview, WA 09.2023 - 06.2025
Fear Free Shelter Training Certificate - Animal Care
Skills
- Patient and client coordination
- Medical and care documentation
- Client communication and follow-up
- Front desk and phone triage support
- Data entry and record management
- Multitasking in high-volume environments
- Team collaboration and workflow support
- Microsoft Outlook
- Microsoft Teams
- Microsoft Excel
- Learning new software and systems quickly
Timeline
Animal Care Technician
Humane Society for Southwest Washington
01.2025 - 02.2026
Direct Service Staff
Youth and Family Link
10.2023 - 12.2024
Associate of Arts -
Lower Columbia College
09.2023 - 06.2025