Dedicated Direct Support Professional with a client-centered approach at New Horizons of NWFL, enhancing independence and quality of life. Skilled in compassionate care and emotional support, I effectively collaborated with interdisciplinary teams to implement personalized care plans, fostering positive relationships and promoting client well-being.
Overview
3
3
years of professional experience
Work History
Direct Care Staff
New Horizons Of NWFL
05.2024 - Current
Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
Monitored client behavior and reported changes to ensure appropriate care adjustments.
Collaborated with interdisciplinary teams to develop and implement personalized care plans.
Maintained a clean and safe environment, adhering to health and safety regulations.
Provided emotional support, fostering positive relationships with clients and their families.
Documented client progress accurately in compliance with organizational standards.
Mentored junior staff, fostering professional development and teamwork.
Managed conflict resolution among staff, promoting a positive work environment.
Ensured compliance with regulatory requirements and organizational policies.
Evaluated staff performance regularly and provided constructive feedback, leading to increased competency and productivity.
Direct Support Professional
Pensacola Developmental Center
10.2022 - 03.2024
Assisted individuals with daily living activities, fostering independence and personal growth.
Supported emotional and physical needs through compassionate communication and engagement.
Collaborated with team members to implement care plans tailored to individual preferences.
Monitored client progress, documenting observations for ongoing evaluation and adjustment.
Engaged clients in recreational activities, promoting social interaction and skill development.
Maintained a clean and organized living environment, adhering to safety protocols and standards.
Participated in training sessions to enhance skills in client care and support techniques.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Insurance Billing Specialist/Benefits Verification Specialist at Center for Sight of NWFLInsurance Billing Specialist/Benefits Verification Specialist at Center for Sight of NWFL