Administraive Cordinator
Nakytha Cattan
Beth Israel Deaconess Medical Center
Boston,MA
1
Certification
7
years of professional experience
Administrative professional with proven ability to streamline office functions and support executive teams. Proficient in managing schedules, coordinating meetings, and handling correspondence. Dependable team player with focus on achieving results and adapting to changing needs.
Work History
Administrative Coordinator
7 Months- Assisted in processing patient referrals and managing electronic health records to ensure accuracy.
- Maintained organized filing systems for confidential documents, enhancing retrieval efficiency.
- Supported administrative tasks by preparing reports and presentations for leadership review.
- Facilitated communication between departments, ensuring timely updates on policy changes and procedures.
- Collaborated with staff to improve workflow processes, contributing to a more efficient work environment.
- Provided training to new team members on administrative procedures and software systems used within the department.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Managed correspondence and communication between departments to enhance collaboration.
Patient Service Representative
4 Years- Managed patient appointment scheduling using electronic health record systems to optimize clinic workflow.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Collaborated with medical staff to ensure accurate patient information and seamless communication.
- Streamlined check-in processes, enhancing overall patient experience and reducing wait times.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Developed strategic plans to address operational challenges and enhance team performance.
- Liaised with supervisor to report work progress and resource status, maintain records on assigned personnel and communicate other essential information.
Food & Beverage Team Leader/Certified Medical Assistant
3 Years 8 Months- Supervised daily food and beverage operations, ensuring compliance with health and safety standards.
- Trained and mentored team members on service excellence and operational procedures.
- Implemented quality control measures to enhance customer satisfaction and meal presentation.
- Assisted in patient examinations, documenting medical histories and vital signs accurately.
- Managed electronic health records, maintaining data integrity and confidentiality standards.
- Coordinated patient scheduling, optimizing clinic workflow and reducing wait times.
- Trained and mentored staff on operational procedures.
Education
Bachelor of Science - Health Care Management
Associate of Arts - Health Education
Certified Medical Assistant - Certified Medical Assistant
Skills
Attention to detail
Data entry
Time management
File organization
Microsoft Access
Office administration
Telephone etiquette
Office management
Staff training
Certification
- Lean Six Sigma Yellow & White Belt Certified
Timeline
Administrative Coordinator
Beth Israel Deaconess Medical Center
11.2025 - CurrentRead More
Patient Service Representative
Boston Children's Hospital
11.2021 - 11.2025Read More
Food & Beverage Team Leader/Certified Medical Assistant
Hebrew Senior Living
03.2019 - 11.2022Read More
University of Phoenix
Bachelor of Science from Health Care Management
Read More
Roxbury Community College
Associate of Arts from Health Education
Read More
Salter School
Certified Medical Assistant from Certified Medical Assistant
Read More