Nallelie Venegas
San Bernardino,CA
Summary
Highly organized Assistant Manager skilled in leading teams, managing daily operations and boosting customer satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Committed to providing exceptional customer service and operational compliance. Proven track record of delivering results in fast-paced environments that have pockets of ambiguity.
Overview
3
3
years of professional experience
Work History
Sales Associate
Adidas
Ontario, CA
09.2024 - Current
- Worked with fellow sales team members to achieve group targets.
- Recommended, selected and located merchandise based on customer desires.
- Ticketed, arranged and displayed merchandise to promote sales.
- Provided accurate information about products, prices and services.
- Informed customers of in-store promotions or pricing specials.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Scanned items and checked pricing on cash register for accuracy.
FIRST ASSISTANT MANAGER
Skechers
Redlands, CA
06.2022 - 07.2024
- Demonstrated leadership skills by effectively managing and motivating a team of 7+ employees
- 2 years experience in shipping and receiving
- Received our shipments every Wednesday at 2:30 am and would process the load in an organized manner before opening the store for business
- Trained new employees on company policies, procedures and best practices
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Coached and mentored new employees on company policies and procedures
- Tracked store inventories and replenished products according to demand Including
- Created weekly schedules based on predicted staffing needs, budgets and employee requests
Education
Associate in Biology - BIOLOGY CANDIDATE
Riverside City College
Riverside06.2025
HIGH SCHOOL DIPLOMA -
Norte Vista High School
Riverside05.2022
Skills
- Recruitment and hiring
- Schedule Management
- Professional and Courteous
- Team Collaboration
- Operations Management
- Positive Attitude
- Organizational Skills
- Shipping and receiving
- Reliability
- Scheduling and Coordinating
- Money Handling
Timeline
Sales Associate
Adidas
09.2024 - Current
FIRST ASSISTANT MANAGER
Skechers
06.2022 - 07.2024
Associate in Biology - BIOLOGY CANDIDATE
Riverside City College
HIGH SCHOOL DIPLOMA -
Norte Vista High School