Nallely Castro
San Antonio,TX
Summary
Phlebotomist with hands-on experience in high-volume blood collection, donor care, safety procedures, and team support. Maintaining quality standards, and following detailed SOPs.
Utilizes effective communication to reassure patients and ensure accurate data collection. Strong communicator who enjoys helping others build confidence and improve their skills.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Phlebotomy Technician
South Texas Blood & Tissue
San Antonio, TX
02.2025 - Current
- Perform venipuncture and blood collection using vacutainer, syringes, and butterfly methods.
- Monitored donor vital signs before, during, and after donation, ensuring safety standards were met.
- Communicate effectively with donors and coworkers to create a safe and positive donation experience.
- Provided support to colleagues during high-volume periods or challenging cases, fostering a positive team environment.
- Follow SOPs and safety requirements to maintain quality and compliance..
Uber Eats Driver
Uber Eats
San Antonio, TX
12.2023 - Current
- Delivered orders promptly, ensuring high customer satisfaction.
- Navigated efficiently using GPS tools, optimizing routes for timely deliveries.
- Collaborated with local restaurants to streamline order pickups and improve service quality.
- Analyzed delivery patterns, identifying opportunities for process improvements and increased efficiency.
Child Caregiver
Over the Rainbow Child Care
San Antonio, TX
03.2019 - 12.2023
- Supervised daily activities and ensured safety of children in care.
- Developed engaging learning activities that promoted cognitive and social development.
- Implemented behavior management techniques interactions among children.
- Collaborated with parents to communicate child progress.
Team Lead Packer
Lone Star Bakery
San Antonio, TX
04.2021 - 09.2023
- Trained and mentored team members on packing techniques and equipment usage.
- Supervised packing operations to ensure compliance with safety and quality standards.
- Conducted quality inspections of packed goods to meet customer specifications and reduce errors.
- Provided hands-on guidance and feedback to help team members improve performance.
Waitress
Tink A Tako
San Antonio, TX
02.2019 - 03.2019
- Delivered customer service in a fast-paced environment, ensuring guest satisfaction.
- Processed orders accurately using point-of-sale systems, maintaining efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to customers.
- Handled high-pressure situations with composure, maintaining excellent service standards.
Education
High School Diploma -
San Antonio College
San Antonio, TXSkills
- Blood collection techniques
- Venipuncture
- Donor Care
- Customer service
- Safe driving
- Multitasking
- Conflict resolution
- Training and mentoring
- Safety and Quality
- Product packaging
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Phlebotomy Technician
South Texas Blood & Tissue
02.2025 - Current
Uber Eats Driver
Uber Eats
12.2023 - Current
Team Lead Packer
Lone Star Bakery
04.2021 - 09.2023
Child Caregiver
Over the Rainbow Child Care
03.2019 - 12.2023
Waitress
Tink A Tako
02.2019 - 03.2019
High School Diploma -
San Antonio College