Nallely Arellano
Keizer
Summary
Dedicated and bilingual mental health professional with over 10 years of progressive experience in rehabilitation counseling, crisis intervention, case management, and clinical leadership within diverse and challenging environments including correctional facilities and community shelters. Skilled in conducting comprehensive assessments, facilitating therapeutic interventions, and leading multidisciplinary teams to improve client outcomes. Passionate about advocating for vulnerable populations, fostering personal and professional growth, and contributing to the success of organizations committed to mental health and rehabilitation services.
Overview
7
7
years of professional experience
Work History
Lead Qualified Mental Health Professional (Lead QMHP)
Oregon Department of Corrections – Coffee Creek Intake Center
03.2025 - Current
- Supervise and mentor a team of Qualified Mental Health Professionals (QMHPs) in delivering behavioral health services to adults in custody (AICs).
- Lead clinical case reviews, ensure compliance with documentation standards, and oversee treatment quality.
- Coordinate crisis response and suicide prevention efforts within the correctional facility.
- Facilitate treatment team meetings, support training efforts, and contribute to behavioral health policy development.
- Oversee release planning and cross-agency coordination to ensure continuity of care.
Qualified Mental Health Professional (QMHP)
Oregon Department of Corrections – Coffee Creek Intake Center
09.2024 - 03.2025
- Conducted intake assessments, crisis interventions, suicide risk evaluations, and behavioral management for AICs.
- Developed individualized treatment plans and facilitated therapeutic group sessions.
- Provided case management, treatment documentation, and referrals to internal and external services.
- Maintained vigilance and safety while engaging in direct, unsupervised client care.
Qualified Mental Health Professional (QMHP)
Maxim Healthcare Staffing – Coffee Creek Intake Facility
09.2023 - 09.2024
- Delivered mental health evaluations and therapeutic services to incarcerated individuals.
- Performed suicide assessments, mental status exams, and crisis response interventions.
- Communicated closely with supervisors and psychiatric providers for care coordination.
Case Manager
Favorite Healthcare Staffing – Illinois Shelter
01.2023 - 03.2023
- Managed daily operations at a new arrival shelter and ensured access to essential services.
- Provided culturally sensitive translation and coordinated travel and safety planning.
- Reported trauma, abuse, or neglect in collaboration with state partners.
Social Worker
Jogan Health – Illinois Shelter
10.2022 - 01.2023
- Delivered trauma-informed care and case management to residents in a shelter setting.
- Provided translation and helped ensure access to critical services.
- Collaborated with internal teams and state agencies for safety planning.
Bilingual Clinician
Baptist Child and Family Services (BCFS HHS)
01.2019 - 04.2021
- Conducted clinical assessments, crisis interventions, and individual and group counseling.
- Followed ORR guidelines for reporting and documentation of sensitive cases.
- Worked collaboratively with staff to ensure client progress and well-being.
- Led trainings for staff on counseling topics and trauma-informed care.
Family Advocate
Children’s Advocacy Center of Hidalgo County
11.2018 - 01.2019
- Provided counseling and advocacy for children and families impacted by abuse.
- Conducted crisis intervention, family assessments, and support groups.
- Assisted with reporting and navigating social services.
Education
Master of Science - Clinical Rehabilitation Counseling
The University of Texas Rio Grande Valley
Edinburg, TX05.2019
Bachelor of Science - Rehabilitative Services
The University of Texas Rio Grande Valley
Edinburg, TX08.2016
Skills
- Bilingual in English and Spanish (fluent in speaking, reading, and writing)
- Crisis Intervention & Suicide Prevention
- Case Management & Clinical Documentation
- Psychiatric Assessment & Diagnosis
- Trauma-Informed Care
- Relationship Building with Clients
- Behavior Management & Group Facilitation
- Microsoft Office: Word, Excel, PowerPoint
- Electronic Health Records (EHR)
- Experience in Multicultural Environments
- Strong Communication Skills
- Fast Learner & Self-Starter
Clinical Internship Experience
- Various Locations – 2016–2018
- Completed supervised internships offering counseling services to individuals, families, and underrepresented youth.
- Supported veterans with benefits access and provided mental health resource referrals.
- Gained hands-on experience with intakes, psychosocial assessments, and client support in both clinical and community settings.
Timeline
Lead Qualified Mental Health Professional (Lead QMHP)
Oregon Department of Corrections – Coffee Creek Intake Center
03.2025 - Current
Qualified Mental Health Professional (QMHP)
Oregon Department of Corrections – Coffee Creek Intake Center
09.2024 - 03.2025
Qualified Mental Health Professional (QMHP)
Maxim Healthcare Staffing – Coffee Creek Intake Facility
09.2023 - 09.2024
Case Manager
Favorite Healthcare Staffing – Illinois Shelter
01.2023 - 03.2023
Social Worker
Jogan Health – Illinois Shelter
10.2022 - 01.2023
Bilingual Clinician
Baptist Child and Family Services (BCFS HHS)
01.2019 - 04.2021
Family Advocate
Children’s Advocacy Center of Hidalgo County
11.2018 - 01.2019
Bachelor of Science - Rehabilitative Services
The University of Texas Rio Grande Valley
Master of Science - Clinical Rehabilitation Counseling
The University of Texas Rio Grande Valley
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