NALLINI RICHARDSON
Perfect View Aerial Media
Coral Springs,FL
2
Certifications
14
years of professional experience
Office management professional with track record of optimizing administrative functions and fostering productive work environment for 8 + years. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management for meeting changing needs.
Work History
Office Manager / Human Resources Administrator
8 Years 7 Months- Streamlined HR efficiencies, coordinated new hire orientations and training for new employees for drone inspection company.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
- Served as a liaison between upper management and staff members.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Dual Licensed Massage Therapist and Esthetician
10 Years 11 Months- Provided professional services in a high-end, five-star spa environment while maintaining exceptional standards of service and client care for over 10 years.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Executed independent work by managing schedules, prioritizing responsibilities, and consistently delivering high-quality service.
- Enhanced skin health with customized facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- .Maintained sterile and inviting treatment environment, adhering to health and safety standards.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals
Education
Electrology And Laser - Electrology And Laser Program
A.S. Associate of Science - Massage Therapy and Skin Care
Skills
Human Resources
Payroll Administration
Administrative management
Data entry
Multitasking
Administrative oversight
Vendor management
Client relations
Procurement Coordination
Adaptability
Reliability
Certification
HIPAA Certification for Healthcare Workers, HIPAA OSHA Bloodborne Pathogens Training
Timeline
Office Manager / Human Resources Administrator
Perfect View Aerial Media
02.2018 - CurrentRead More
Dual Licensed Massage Therapist and Esthetician
Boca West Country Club
06.2012 - 05.2023Read More
Florida College of Natural Health
A.S. Associate of Science from Massage Therapy and Skin Care
Read More
Florida College of Natural Health
Electrology And Laser from Electrology And Laser Program
Read More