Nami Brent
University Place
Summary
Dedicated hospitality professional with expertise in customer service and team collaboration. Known for efficiently managing multiple situations while maintaining high service standards. Eager to leverage decision-making skills to enhance operational effectiveness and guest satisfaction.
Overview
1
1
Language
1
1
year of professional experience
Work History
Waitress
The Weatherly Inn
Tacoma, WA
02.2024 - 06.2025
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Collaborated with kitchen staff to maintain seamless food service operations.
- Assisted in training new team members on menu knowledge and service standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Adapted quickly to changing situations, ensuring customer satisfaction during peak hours.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Bachelor of Science - Aeronautical Science
Embry Riddle Aeronautical University
Daytona Beach, FL05.2030
High School Diploma -
Curtis High School
University Place06.2026
Skills
- Hospitality expertise
- Multitasking capability
- Strong multitasking
- Time management
- Food safety practices
- Attention to detail
- Food safety practices
- Conflict resolution
- Problem-solving
Languages
Japanese
Limited Working
Timeline
Waitress
The Weatherly Inn
02.2024 - 06.2025
Bachelor of Science - Aeronautical Science
Embry Riddle Aeronautical University
High School Diploma -
Curtis High School