Namier Kennedy
Austin,Texas
Summary
Dynamic sales professional with a proven track record at ADT Solar, excelling in customer relations and upselling techniques. Adept at enhancing client satisfaction and retention through exceptional service and interpersonal communication. Skilled in precision haircutting and complex problem-solving, driving significant revenue growth while fostering strong relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barber Apprentice
Fade Factory
12.2024 - Current
- Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
- Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
- Enhanced customer satisfaction by providing precise and stylish haircuts tailored to individual preferences.
- Utilized conflict resolution strategies when dealing with dissatisfied customers or miscommunications between team members.
Construction Manager
Kenny’s HomeRepair
08.2020 - Current
- Supervised team of Number construction workers to maintain productivity and quality of work.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
Sales Representative
Sunrun
04.2024 - 11.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Representative
ADT Solar
11.2022 - 12.2023
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative Intern
American Power Company
01.2022 - 11.2022
- Increased sales leads by conducting market research and identifying potential clients.
- Streamlined internal processes for better efficiency, reducing time spent on administrative tasks while increasing focus on sales activities.
- Negotiated favorable terms with clients, securing contracts that maximized profit margins without compromising quality or delivery timelines.
- Maintained accurate records of client interactions, documenting details of meetings, calls, and follow-ups in the CRM system.
- Enhanced product knowledge by participating in ongoing training sessions and staying up-to-date on industry trends.
Education
Highschool Diploma -
Phillis Wheatley Highschool
Houston, TX05.2019
Welding Cert. - Welding
Houston Community College
Houston, TX05.2019
Skills
- Hot towel treatments
- Precision haircutting
- Hair styling
- Fade mastery
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales closing
- Product and service sales
- Customer retention
- Sales development
- Complex Problem-solving
Certification
Welding Helper Certification
Timeline
Barber Apprentice
Fade Factory
12.2024 - Current
Sales Representative
Sunrun
04.2024 - 11.2024
Sales Representative
ADT Solar
11.2022 - 12.2023
Sales Representative Intern
American Power Company
01.2022 - 11.2022
Construction Manager
Kenny’s HomeRepair
08.2020 - Current
Highschool Diploma -
Phillis Wheatley Highschool
Welding Cert. - Welding
Houston Community College
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