Na'Mira Vasser
Minneapolis,MN
Summary
Dedicated and dependable professional with experience in customer service, appointment scheduling, client support, and documentation. Strong ability to communicate effectively, manage daily operations, and provide excellent service in fast-paced environments. Skilled in multitasking, problem-solving, and maintaining accurate records while supporting clients and customers with professionalism and care. Proven ability to work collaboratively, stay organized, and adapt quickly to new responsibilities.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
blossom and bloom
Minneapolis, Minnesota
05.2019 - Current
- Assisted customers in person and over the phone with orders, questions, and scheduling appointments
- Operated cash register and processed payments accurately
Helped customers select floral arrangements and gifts based on their needs - Managed appointment scheduling and updated customer information
Maintained a friendly, professional environment while providing excellent customer service
Supported daily shop operations including organizing displays and handling customer inquiries
Behavior Technician
Behavior Frontiers, LLC.
Maple Grove, Minnesota
10.2025 - 03.2026
- Worked one-on-one with children to support behavioral and developmental goals
- Assisted clients with daily routines, communication, and social skills
- Followed behavior intervention plans and documented client progress
- Used positive reinforcement techniques to encourage appropriate behaviors
- Maintained a safe, supportive, and professional environment for clients
- Communicated with supervisors and caregivers regarding progress and concerns
- Helped clients build independence and coping skills through structured activities
Personal Care Assistant
ACARA
Minnetonka, Minnesota
05.2022 - 09.2025
- Assisted clients with daily living activities including bathing, dressing, grooming, and meal preparation
- Provided companionship and emotional support to clients
- Helped clients maintain a clean, safe, and comfortable environment
Assisted with mobility, - transportation, and errands when needed
- Monitored client well-being and reported concerns to supervisors or family members
- Maintained professionalism, patience, and confidentiality while providing care
- Supported clients in maintaining independence and quality of life
Fulfillment Associate
Target
Plymouth, Minnesota
10.2021 - 06.2022
- Picked, packed, and prepared customer orders for shipment or pickup
- Maintained accuracy while handling inventory and processing orders
- Organized merchandise and restocked inventory as needed
Used scanners and computer systems to track orders and inventory - Worked in a fast-paced environment while meeting productivity goals
- Assisted customers and team members with order-related questions
- Maintained a clean, safe, and organized work area
Education
High School Diploma -
Cooper High School
New Hope , Minnesota06-2022
Skills
- Customer service
- Order processing
- Appointment scheduling
- Client documentation
- Cash handling
- Customer relationship management
- Conflict resolution
- data entry
Timeline
Behavior Technician
Behavior Frontiers, LLC.
10.2025 - 03.2026
Personal Care Assistant
ACARA
05.2022 - 09.2025
Fulfillment Associate
Target
10.2021 - 06.2022
Customer Service Representative
blossom and bloom
05.2019 - Current
High School Diploma -
Cooper High School