Namnyeon Kim
Brookline,MA
Summary
Dynamic Field Engineer and Materials Specialist with a proven track record at Hyundai Rotem, adept in troubleshooting and root cause analysis. Excelled in technical reporting, ensuring regulatory compliance, and enhancing customer satisfaction through meticulous service management. Demonstrated exceptional coordination and documentation skills, significantly contributing to project success and operational improvements.
Overview
2
2
years of professional experience
Work History
Field Engineer
Hyundai Rotem, Warranty Team
10.2024 - Current
- Performed troubleshooting and diagnostics on malfunctioning electrical systems, equipment and components of MBTA Commuter Rail Trains.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Delivered high-quality work by diligently following standard operating procedures.
- Kept detailed records of field measurements and data.
- Utilized safety practices with no complaints or accidents.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Identified any key changes to project that could affect cost, completion date and customer relationship.
Materials Specilist
Hyundai Rotem, Test & Commissioning Team
04.2023 - 10.2024
- Applied core engineering principles when working through the Test and Commissioning of the MBTA Bi-level Commuter Rail Train process.
- Performed failure analysis on electrical systems, mechanical components, and material defects and recommended corrective actions.
- Gathered and organized material samples to use in third-party testing, evaluated results and reported on findings to optimize materials choices.
- Accurately wrote operational documents after receiving technical author review and approval.
- Produced materials reports to analyze and summarize statistics and consumer feedback.
- Developed product material for the Test and Commissioning process taking environmental concerns into consideration.
- Modeled test simulations using dynamic software systems.
Education
Bachelor of Science - Biological Engineering
Yonsei University
SeoulSkills
- Technical reporting and documentation
- Service request management
- RFI management
- Troubleshooting
- Product/system modifications
- Field testing
- Regulatory Compliance
- Electrical System Design
- Root Cause Analysis
Languages
Korean
Native or Bilingual
Japanese
Limited Working
Timeline
Field Engineer
Hyundai Rotem, Warranty Team
10.2024 - Current
Materials Specilist
Hyundai Rotem, Test & Commissioning Team
04.2023 - 10.2024
Bachelor of Science - Biological Engineering
Yonsei University
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