Namya Coleman
Brooklyn,NY
Summary
Compassionate domestic violence advocate recognized for high productivity and efficient task completion. Skilled in crisis intervention, case management, and legal advocacy to support survivors comprehensively. Excel in empathy, communication, and problem-solving to navigate sensitive situations and advocate for clients' needs effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Crisis Lead
Stride
BLOOMINGTON, Indiana
04.2025 - Current
- Led cross-functional teams to implement process improvements and best practices.
- Facilitated training sessions to ensure staff competency and adherence to standards.
- Conducted thorough assessments to identify client needs and appropriate interventions.
- Educated clients on available resources and offered guidance on how best to access them for additional assistance.
Department of Child Services Caseworker
Family Community Connections
, IN
09.2023 - Current
- Provides services regarding domestic violence, home-based casework, father engagement, visit supervision, tutoring, and parent education.
- Conduct intake and services-specific assessments to fully understand clients' needs.
- Serves as an advocate for individuals involved in the system.
Patient Care Technician
Regional Academic Health Center
BLOOMINGTON, Indiana
03.2021 - 07.2024
- Specializing in Behavioral Health
- Completes daily rounds, tracks patient movements among several patients, and documents interactions.
- Provides crisis intervention services, including, but not limited to, de-escalation tactics and restraints, to patients in need.
Barista
Starbucks
05.2022 - 05.2023
Togo/Host
Chilis
11.2019 - 03.2021
Marketing Intern
Spotted Monkey Marketing
08.2019 - 05.2020
Seasonal Sales Associate
Shoe Carnival
07.2018 - 12.2019
Production Lead
Mcdonalds
01.2017 - 11.2019
Education
Bachelor's of Arts Degree - Psychology
Indiana University
Bloomington, Indiana05-2023
Bachelor's of Arts Degree - Criminal Justice
Indiana University
Bloomington, Indiana05-2023
Skills
- Crisis intervention
- Emotional intelligence
- Team Leadership
- Organizational abilities
- Problem solving
- Communication proficiency
- CPR certification
- Narcan administration
Certification
- Certificate of Participation for Understanding Intimate Partners Violence for Providers
- Victim Assistant Training in Ethics, Crisis Intervention, Trauma Informed Care, Child Abuse and Neglect, Intimate Partner Violence, Youth and Children, LGBTQ Populations, and Victims with Mental Health and Substance Use Issues.
- INDCS RAPT II: Child Abuse and Neglect
References
References available upon request.
Timeline
Crisis Lead
Stride
04.2025 - Current
Department of Child Services Caseworker
Family Community Connections
09.2023 - Current
Barista
Starbucks
05.2022 - 05.2023
Patient Care Technician
Regional Academic Health Center
03.2021 - 07.2024
Togo/Host
Chilis
11.2019 - 03.2021
Marketing Intern
Spotted Monkey Marketing
08.2019 - 05.2020
Seasonal Sales Associate
Shoe Carnival
07.2018 - 12.2019
Production Lead
Mcdonalds
01.2017 - 11.2019
Bachelor's of Arts Degree - Psychology
Indiana University
Bachelor's of Arts Degree - Criminal Justice
Indiana University
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