Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Nickole Mendez

Gila Bend,AZ

Summary

Hard working behavioral health professional who drives high sales in both slow and busy shifts. Have f worker and fast learner with background in mental health and. Maintains an orderly and neat store floor at all times. Friendly and enthusiastic behavioral health professional with 20 years of specialization in mental health field. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Overview

15
years of professional experience

Work History

Community health and associates

Crisis lead
05.2017 - Current

Job overview

  • Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients
  • Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs
  • Monitor, evaluate, and record client progress with respect to treatment goals
  • Educate clients or community members about mental or physical illness, abuse, medication, or available community resources
  • Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support
  • Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy
  • Modify treatment plans according to changes in client status
  • Counsel or aid family members to assist them in understanding, dealing with, or supporting the client or patient
  • Supervise or direct other workers who provide services to clients or patients
  • Increase social work knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, or classes
  • Plan or conduct programs to prevent substance abuse, combat social problems, or improve health or counseling services in community
  • Develop or advise on social policy or assist in community development

Child family services

Direct support
09.2017 - 12.2017

Job overview

  • Report to supervisors or therapists, verbally or in writing, on patients' progress, attitudes, attendance, and accomplishments
  • Observe patients' attendance, progress, attitudes, and accomplishments and record and maintain information in client records
  • Encourage patients and attend to their physical needs to facilitate the attainment of therapeutic goals
  • Evaluate the living skills and capacities of physically, developmentally, or emotionally disabled clients
  • Accompany patients on outings, providing transportation when necessary

Community health and associates

Case manager
05.2014 - 02.2017

Job overview

  • Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse
  • Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients
  • Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs
  • Monitor, evaluate, and record client progress with respect to treatment goals
  • Educate clients or community members about mental or physical illness, abuse, medication, or available community resources
  • Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support
  • Modify treatment plans according to changes in client status
  • Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy
  • Counsel or aid family members to assist them in understanding, dealing with, or supporting the client or patient

Community health and associates

Jail liaison
11.2009 - 05.2014

Job overview

  • Maintain confidentiality of records relating to clients' treatment
  • Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships
  • Assess patients for risk of suicide attempts
  • Collect information about clients through interviews, observation, or tests
  • Develop and implement treatment plans based on clinical experience and knowledge
  • Prepare and maintain all required treatment records and reports
  • Evaluate clients' physical or mental condition, based on review of client information
  • Collaborate with other staff members to perform clinical assessments or develop treatment plans
  • Refer patients, clients, or family members to community resources or to specialists as necessary
  • Discuss with individual patients their plans for life after leaving therapy
  • Meet with families, probation officers, police, or other interested parties to exchange necessary information during the treatment process
  • Plan or conduct programs to prevent substance abuse or improve community health or counseling services
  • Gather information about community mental health needs or resources that could be used in conjunction with therapy

Education

University of Phoenix
Yuma

Human resources from Psychology
11.2024

University Overview

Still attending school

Skills

  • First aid
  • Peer support certified
  • CPI certified
  • MRT certified
  • Crisis intervention certified

Timeline

Direct support
Child family services
09.2017 - 12.2017
Crisis lead
Community health and associates
05.2017 - Current
Case manager
Community health and associates
05.2014 - 02.2017
Jail liaison
Community health and associates
11.2009 - 05.2014
University of Phoenix
Human resources from Psychology

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Nickole Mendez