Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGE
Work Availability
Quote
Timeline
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Namyra Brown
Open To Work
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Namyra Brown

Client Relations Specialist
Lawrenceville,GA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Leasing ConsultantHealthcare Customer Service RepresentativeCustomer Service RepresentativeDetention Officer

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Ocala, FL
Open to relocation: No

Important To Me

Career advancementTeam Building / Company RetreatsWork-life balance

Summary

Motivated customer service representative leverages diplomatic communication and level-headed approach to resolve issues. Maintains meticulous records in company software and drafts reports detailing performance. Dedicated to fostering customer loyalty and guiding prompt resolutions.

Experienced with tenant management, lease negotiations, and property marketing. Utilizes strong interpersonal and communication skills to ensure tenant satisfaction and retention. Track record of effectively managing multiple properties and maintaining high occupancy rates.

Overview

7
7
years of professional experience

Work History

Leasing Consultant

Brown Properties
Folkston, GA
04.2024 - 03.2026
  • Assisted prospective tenants with property tours and addressed inquiries about leasing options.
  • Processed rental applications and verified tenant eligibility according to property guidelines.
  • Coordinated maintenance requests and followed up to ensure timely resolution for residents.
  • Developed promotional materials to highlight property features and attract potential renters.
  • Facilitated lease signings and explained terms clearly to new tenants during orientation.
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Healthcare Customer Service Representative

Convey Health Solutions
01.2022 - 01.2024
  • Communicated with physicians and medical providers to clarify and facilitate clinical requests.
  • Advised patients on available services and community resources, based on current information.
  • Built and maintained strong team relationships, fostering positive work environment.
  • Greeted and directed patients and families to testing and surgical areas.

Customer Service Representative

Ttec
01.2021 - 01.2023
  • Fulfilled prescriptions with high degree of accuracy and strict compliance with applicable regulations.
  • Documented, researched and resolved customer service issues.
  • Anticipated needs and resolved problems to keep customers happy.
  • Collaborated with colleagues and co-workers to deliver quality customer experience.
  • Counseled patients on contraindications and potential medication interactions.

Detention Officer

The GEO Group Inc
Folkston, GA
09.2019 - 05.2021
  • Prevented many disturbances by monitoring activities and proactively intervening before problems escalated.
  • Maintained command and control of detained inmates through consistent use of facility policies.
  • Completed forms, reports and correspondence in full according to detention policies.

Education

Certification - Medical Associate

Ultimate Medical Academy
Tampa, Fl
09.2019

Diploma - undefined

Camden County High School
Kingsland, Ga
06.2016

Skills

  • Facility monitoring
  • Order Verification
  • Call Management
  • Guest Relations
  • Drug Inventory Management
  • Currency handling
  • Supervisory Experience
  • Billing support
  • Technical Support
  • Reporting And Documenting

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

LANGUAGE

English
Native

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Leasing Consultant

Brown Properties
04.2024 - 03.2026

Healthcare Customer Service Representative

Convey Health Solutions
01.2022 - 01.2024

Customer Service Representative

Ttec
01.2021 - 01.2023

Detention Officer

The GEO Group Inc
09.2019 - 05.2021

Diploma - undefined

Camden County High School

Certification - Medical Associate

Ultimate Medical Academy

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