Nana Asante-Manu
Westerville,OH
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Mount Carmel Heart And Vascular St Ann's
04.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Member Advocate
CVS Health
05.2022 - 04.2023
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Contributed to positive work environment by cooperating with colleagues and maintaining open lines of communication across departments.
- Informing patients of their legal rights
- Providing patients with all information needed to make informed decisions about their healthcare
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Maintained detailed records of all interactions, allowing for easy reference and improved follow-up on outstanding matters.
- Assisting with pre-authorizations for upcoming procedures and DME supplies
Unit Coordinator/Patient Care Assistant
Nationwide Children's Hospital
02.2020 - 02.2022
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Collected and analyzed data related to customer service, patient charges and supply utilization.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Supported nursing staff in providing high-quality care by assisting with vital sign monitoring, wound dressing changes, and other essential tasks as needed.
- Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.
- Prioritized safe care for patients, staff and visitors.
- Scheduled patient testing, delivered specimens to lab, received STAT lab results and posted in patient record for access by physicians.
Sales Associate
Nordstrom Rack
03.2019 - 01.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Office Assistant
The Ohio State University
08.2017 - 05.2018
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Collaborated with various departments to complete assigned tasks.
Education
BSN - Nursing
Mount Carmel College of Nursing
Columbus, OH02.2026
Bachelor of Science in Human Development and Family Science -
The Ohio State University
Columbus, Ohio12.2021
High School Diploma -
Little Miami High School
Morrow, Ohio05.2017
Skills
- Strong knowledge of medical terminology, diseases, and procedures
- Clinical Documentation
- Direct Patient Care
- AHA CPR
- Specimens collection and processing
- Equipment Sterilization
- Fluent in Twi
- Proficiency in Epic and Lawson systems
- Vital Sign Monitoring
- EMR / EHR
- Adaptable
- Professional Bedside Manner
Timeline
Medical Assistant
Mount Carmel Heart And Vascular St Ann's
04.2023 - Current
Member Advocate
CVS Health
05.2022 - 04.2023
Unit Coordinator/Patient Care Assistant
Nationwide Children's Hospital
02.2020 - 02.2022
Sales Associate
Nordstrom Rack
03.2019 - 01.2020
Office Assistant
The Ohio State University
08.2017 - 05.2018
BSN - Nursing
Mount Carmel College of Nursing
Bachelor of Science in Human Development and Family Science -
The Ohio State University
High School Diploma -
Little Miami High School
Similar Profiles
Therese PaceTherese Pace
Triage RN at Mount Carmel Heart & Vascular /Mount Carmel HealthTriage RN at Mount Carmel Heart & Vascular /Mount Carmel Health
Dhara PatelDhara Patel
Pharmacy Technician at Mount Carmel St. Ann'sPharmacy Technician at Mount Carmel St. Ann's
Shreya ModiShreya Modi
Staff RN at Mount Carmel St. Ann's HospitalStaff RN at Mount Carmel St. Ann's Hospital