Nana Asante-Manu
Westerville,OH
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Mount Carmel Heart And Vascular St Ann's
2023.04 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Member Advocate
CVS Health
2022.05 - 2023.04
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Contributed to positive work environment by cooperating with colleagues and maintaining open lines of communication across departments.
- Informing patients of their legal rights
- Providing patients with all information needed to make informed decisions about their healthcare
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Maintained detailed records of all interactions, allowing for easy reference and improved follow-up on outstanding matters.
- Assisting with pre-authorizations for upcoming procedures and DME supplies
Unit Coordinator/Patient Care Assistant
Nationwide Children's Hospital
2020.02 - 2022.02
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Collected and analyzed data related to customer service, patient charges and supply utilization.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Supported nursing staff in providing high-quality care by assisting with vital sign monitoring, wound dressing changes, and other essential tasks as needed.
- Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.
- Prioritized safe care for patients, staff and visitors.
- Scheduled patient testing, delivered specimens to lab, received STAT lab results and posted in patient record for access by physicians.
Sales Associate
Nordstrom Rack
2019.03 - 2020.01
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Office Assistant
The Ohio State University
2017.08 - 2018.05
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Collaborated with various departments to complete assigned tasks.
Education
BSN - Nursing
Mount Carmel College of Nursing
Columbus, OH02.2026
Bachelor of Science in Human Development and Family Science -
The Ohio State University
Columbus, Ohio12.2021
High School Diploma -
Little Miami High School
Morrow, Ohio05.2017
Skills
- Strong knowledge of medical terminology, diseases, and procedures
- Clinical Documentation
- Direct Patient Care
- AHA CPR
- Specimens collection and processing
- Equipment Sterilization
- Fluent in Twi
- Proficiency in Epic and Lawson systems
- Vital Sign Monitoring
- EMR / EHR
- Adaptable
- Professional Bedside Manner
Timeline
Medical Assistant
Mount Carmel Heart And Vascular St Ann's
2023.04 - Current
Member Advocate
CVS Health
2022.05 - 2023.04
Unit Coordinator/Patient Care Assistant
Nationwide Children's Hospital
2020.02 - 2022.02
Sales Associate
Nordstrom Rack
2019.03 - 2020.01
Office Assistant
The Ohio State University
2017.08 - 2018.05
BSN - Nursing
Mount Carmel College of Nursing
Bachelor of Science in Human Development and Family Science -
The Ohio State University
High School Diploma -
Little Miami High School
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