Nana Broni
Boulder,CO
Summary
Dynamic and results-oriented professional with proven expertise in customer service and meal preparation, honed at McDonald's and Sundown Saloon. Excelled in high-pressure environments through exceptional multitasking and time management skills. Mentored new staff, enhancing team efficiency and safety, while consistently exceeding customer satisfaction goals. Was also raised with excellent homemaking and child caring skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Sundown Saloon
06.2024 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Crew Member
McDonald's
11.2021 - 05.2024
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Education
Associate of Science - Molecular Biology
University of Colorado At Boulder
Boulder, CO05-2025
High School Diploma -
Highlands Ranch High School
Highlands Ranch, CO05-2020
Skills
- Customer service
- Strong multitasking
- Time management
- Meal Preparation
- Safe food handling
- Communications Skills
- Organizational Skills
- Mentoring Skills
Certification
- First Aid Certification - American Red Cross.
Languages
English
Native or Bilingual
Spanish
Limited Working
Twi
Native or Bilingual
Timeline
Waitress
Sundown Saloon
06.2024 - Current
Crew Member
McDonald's
11.2021 - 05.2024
- First Aid Certification - American Red Cross.
Associate of Science - Molecular Biology
University of Colorado At Boulder
High School Diploma -
Highlands Ranch High School
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