System Administrator Intern
RTI International
07.2023 - 09.2023
- Analyzed and troubleshot networks logs using wireshark,accurately identifying issues and implementing resolutions, improving network response time by 15%
- Developed and conducted phishing awareness training sessions for 30+ employees, improving phishing identification accuracy by 25%
- Repaired and upgraded network hardware, optimizing system performance to accommodate increased data loads and reduce downtime by 10%