Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nanci Hedgcorth

Swansea,MA

Summary

Experienced healthcare worker offering over 10 years of healthcare experience. Highly skilled working with and assessing individuals who are physically and mentally compromised. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent interpersonal skills.

Overview

10
10
years of professional experience

Work History

Patient Care Technician

Davita Inc.
North Dartmouth, MA
04.2022 - Current
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

Inbound Covid 19 Contact Tracer

Partners In Health
Boston, MA
11.2020 - 12.2021


  • Communicated with documented COVID-19 patients and other exposed persons via phone call and e-mail.
  • Provided educational and informational resources regarding isolation policies and quarantine measures.
  • Performed record keeping by logging client information within secure contact-tracing software SalesForce.
  • Assessed patients need for other resources and sent referrals.

Caregiver Trainer Specialist

AL Spencer Inc. DBA Home Instead Senior Care Inc.
Attleboro, MA
04.2012 - 03.2020
  • Educated 100's of new hires on Senior care, aging, safety, and building relationships.
  • Trained caregivers and staff on all computer software.
  • Assessed student needs to develop effective specialized trainings.
  • Mentored new hires with phone check- ins, resulting in decreased turnover.
  • Gathered and organized supplementary material to support structured lessons.
  • Trained caregivers on Dementia, Hospice , Diabetes, Chronic Conditions and Personal Care skills.

Client Care Coordinator

AL Spencer Inc. DBA Home Instead Senior Care Inc.
Attleboro, MA
10.2012 - 11.2013
  • Made sales calls to assess potential clients in distressing situations.
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Utilized effective communication and active listening skills to create client rapport .
  • Identified service gaps and located needed resources for individuals, including additional care, food, transportation, and any other support clients may need.
  • Completed client assessments periodically and coordinated referrals and direct support for all clients.

Education

College Prep

North Kingstown Senior High School
North Kingstown, RI

Certificate - Covid-19 Contact Tracing

John Hopkins University
Online
11.2020

End of Life Care Certificate - Hospice

Community VNA
Attleboro, MA
04.2019

Certificate Integrative Nutrition Health Coach - Health Coaching

Institute Of Integrative Nutrition
New York
11.2016

Alzheimer's Support Group Facilitator - Alzheimers

Alzheimer's Association
Raynham, MA
05.2015

Nursing Assistant

Health Care Training Services
Fall River, MA
04.2013

Skills

  • Excellent interpersonal skills
  • Excellent Customer service skills
  • Dependable and punctual
  • Passion for helping others
  • Highly motivated to take initiatives
  • Patient and flexible
  • Proficiency with MS office

Timeline

Patient Care Technician

Davita Inc.
04.2022 - Current

Inbound Covid 19 Contact Tracer

Partners In Health
11.2020 - 12.2021

Client Care Coordinator

AL Spencer Inc. DBA Home Instead Senior Care Inc.
10.2012 - 11.2013

Caregiver Trainer Specialist

AL Spencer Inc. DBA Home Instead Senior Care Inc.
04.2012 - 03.2020

College Prep

North Kingstown Senior High School

Certificate - Covid-19 Contact Tracing

John Hopkins University

End of Life Care Certificate - Hospice

Community VNA

Certificate Integrative Nutrition Health Coach - Health Coaching

Institute Of Integrative Nutrition

Alzheimer's Support Group Facilitator - Alzheimers

Alzheimer's Association

Nursing Assistant

Health Care Training Services

Similar Profiles

CREATE PROFILE