Nanci Medrano

•Performed opening and closing duties

• Provided excellent customer service in high volume events, consistently receiving positive feedback

• Ensure customer satisfaction by proactively addressing concerns and offering recommendations

•Train and supervise new employee staff

•Established menu knowledge and built rapport with customers

•Created a welcoming and positive environment for diners and guests

•Conflict resolution and teamwork

•Prepared and served beverages for over 100 customers daily, adhering to Beau Thai standards

•Provided exceptional guest service

•Ensured compliance with alcohol regulation, preventing service to minors and intoxicated patrons

•Handled cash transactions, maintaining accurate records

•Maintained bar cleanliness and ensuring health code guidelines

•Interacted with nightclub patrons in a friendly and energetic manner, providing excellent customer service, making guests feel welcomed and valued

•worked closely with bartenders, support staff and security to ensure smooth operations

•Tracked multiple orders and special requests while ensuring accuracy in serving

•Maintained an organized and clean workspace, ensuring guest tables were set up correctly

•Monitored guest behavior and addressed any issues promptly to maintain a safe and enjoyable environment for all patrons

• Delivered outstanding great customer service in a fast paced nightclub environment

•Organized and scheduled reservations

•Established rapport with guests upon entry

•Increased sales by creating a safe and fun atmosphere

•Provided efficient and attentive service

•Maintained a fast paced work ethic while working in large crowds

•Trained over 30 girls to papermoon standards