Nanci Verna
Rio Rancho,NM
Summary
Loving Cat Sitter with many years caring for cats in home settings. Fully insured with excellent references. Committed to providing best of care for felines from kittens through senior cats.
Overview
10
10
years of professional experience
Work History
Cat Behavior Modification Specialist
Self-employed
Rio Rancho, NM
10.2021 - Current
- Specialize in preventing, managing, and modifying challenging behavior in cats so they can remain in their homes and not be surrendered to a shelter.
- Cat sitting & Certified Cat Trainer and Behavior Specialist
Travel Sales Specialist
Self-employed
Rio Rancho, NM
07.2016 - 04.2020
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
Sales Director With the Pampered Chef
Independent Contractor
Rio Rancho, NM
10.2010 - 12.2016
- Managed a small team of independent contractors that were on my Pampered Chef team.
- Sold quality Kitchenware by doing Pampered Chef Parties at various clients' houses.
- Taught people how to cook using Pampered Chef Products.
- Participated in continuous improvement by generating suggestions, andengaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly, and escalated major issues to Customer Service Department,
Education
Associate of Arts - Accounting
Central New Mexico Community College
Albuquerque, NM12.2007
Skills
- Attention to Detail with Client Instructions
- Reliable & Trustworthy
- Ability to handle cats of all different personalities
- Upbeat and Positive Personality
- Patient and Empathetic with cats and other animals
- Cat Behavior Specialist Education
- Feeding and Watering
- Illness and Injury Detection
- Animal Exercising/ Play Time
- Certified Cat Trainer
- Medication Administration
- Customer Communication ( Daily updates & Photos)
Timeline
Cat Behavior Modification Specialist
Self-employed
10.2021 - Current
Travel Sales Specialist
Self-employed
07.2016 - 04.2020
Sales Director With the Pampered Chef
Independent Contractor
10.2010 - 12.2016
Associate of Arts - Accounting
Central New Mexico Community College