Nancy Alton
Grand Ledge,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Activities Coordinator
Regency of Lansing West
Lansing, MI
06.2023 - 08.2024
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
- Organized diverse activities, addressing various interests and promoting social interaction among participants.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
- Fostered a sense of belonging among participants through regular recognition of achievements during group gatherings and celebrations.
- Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
Lunchroom Aide
Grand Ledge Public Schools
Grand Ledge, MI
08.2019 - 04.2020
- Enhanced cleanliness and hygiene in the lunchroom by implementing proper sanitation procedures.
- Established positive relationships with students, fostering an inclusive lunchroom environment for all attendees.
- Coordinated with cafeteria staff to ensure proper portion control, minimizing waste while meeting nutritional guidelines for students'' meals.
- Maintained orderly lines during busy service periods by managing traffic flow effectively within the space constraints of the lunchroom area.
- Ensured student safety during meal times by enforcing lunchroom rules and regulations.
- Facilitated smooth meal service by efficiently distributing food to students in a timely manner.
- Managed lunchroom finances by collecting payments, maintaining accurate records, and reporting discrepancies as needed.
Janitorial Assistant
Grand Ledge Public Schools
Grand Ledge, MI
06.2019 - 08.2019
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
- Managed time efficiently while adhering to a strict schedule of daily, weekly, and monthly cleaning tasks to keep facilities looking their best at all times.
- Increased customer satisfaction by consistently maintaining restrooms in pristine condition.
- Complied with all applicable regulations regarding sanitation practices, which contributed to passing routine health inspections.
- Demonstrated attention to detail by identifying and addressing minor maintenance issues before they escalated.
Cashier
Hobby Lobby
Lansing, MI
09.2017 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Houghton Lake High School
Houghton Lake, MISkills
- Calendar Management
- Arts and crafts instruction
- Senior Activities Planning
- Special Needs Programming
- Conflict Resolution
- Attention to Detail
- Problem-Solving
- Time Management
- Multitasking
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Task Prioritization
Timeline
Activities Coordinator
Regency of Lansing West
06.2023 - 08.2024
Lunchroom Aide
Grand Ledge Public Schools
08.2019 - 04.2020
Janitorial Assistant
Grand Ledge Public Schools
06.2019 - 08.2019
Cashier
Hobby Lobby
09.2017 - 12.2017
High School Diploma -
Houghton Lake High School
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