Nancy Alvarez
LAREDO
Summary
Dynamic Billing Specialist with proven expertise at Axis Connect in optimizing billing processes and enhancing cash flow through effective account reconciliation. Skilled in QuickBooks and customer engagement, I excel in resolving discrepancies and fostering teamwork to achieve organizational goals. Committed to maintaining accurate records and delivering exceptional service.
Overview
20
20
years of professional experience
Work History
Billing Specialist
Axis Connect
04.2018 - Current
- Communicated effectively with clients regarding billing inquiries and issues
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Maintained accurate records of clients payments.
- Learned and utilized billing software to generate invoices and statements
Billing Specialist
NOW GROUP
04.2005 - 03.2018
- Assisted in processing and verifying billing information for accuracy
- Collaborated with team members to resolve discrepancies in customer accounts
- Learned and utilized billing software to generate invoices and statements
- Maintained organized records of transactions and customer interactions
Education
Executive Secretary
Luz Maria Benavides
Monterrey, NL.01-1978
Skills
- Billing systems and software
- Quickbook
- Billing and invoicing
- Invoice processing
- Customer service
- Decision-making
- Account reconciliation
- Customer engagement
- Team collaboration
- Accounts receivable management
- Problem-solving
- Multitasking and organization
- Billing software proficiency
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Billing Specialist
Axis Connect
04.2018 - Current
Billing Specialist
NOW GROUP
04.2005 - 03.2018
Executive Secretary
Luz Maria Benavides
Similar Profiles
Kenneth MojanagaKenneth Mojanaga
Head of Software Engineering at Connect Group - Fuel ConnectHead of Software Engineering at Connect Group - Fuel Connect
Calvin BrownCalvin Brown
Business Analyst at Aero Connect / Aero Connect Engine StandsBusiness Analyst at Aero Connect / Aero Connect Engine Stands
Preethi VPreethi V
Relationship Associate at Axis Bank - Axis Max Life InsuranceRelationship Associate at Axis Bank - Axis Max Life Insurance
Jose A. MenaJose A. Mena
Ocupational Therapy Assistant at La Hacienda Nursing HomeOcupational Therapy Assistant at La Hacienda Nursing Home
Pete Guevara IIIPete Guevara III
Operator Helper at Shoreline ServicesOperator Helper at Shoreline Services