Nancy Arthrell
Westlake,OH
Summary
To seek and maintain part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Sales Associate
JCrew
2023.08 - Current
- Assisted customers in selecting products and provided supportive service to enhance shopping experience.
- Conducted regular stock checks to maintain accurate inventory levels and organized merchandise displays.
- Worked collaboratively with team members to support sales goals and enhance store performance.
- Processed transactions using point-of-sale systems to support customer satisfaction.
Applications Analyst Physician Intergration
St. Vincent Charity Medical Center
2010.06 - 2022.11
- Supported daily operations and system maintenance procedures.
- Performed troubleshooting, maintenance and optimization of Meditech applications.
- Provided training to Physicians and Advanced Practitioners in use of Meditech systems and applications.
- Collaborated with team members to evaluate and recommend solutions to complex problems and requests.
- Administrator for Dr. First/EPCS and CliniSync
- Created and supported Physician/Advanced Practitioners/Nursing Homes and Physician Office Staff Meditech access.
- Identified and implemented remote connectivity and integration solutions.
Front Desk Receptionist
Vital Hydration & Wellness
2023.03 - 2024.02
- Welcomed clients and visitors, creating a friendly and professional first impression.
- Managed appointment scheduling using practice management software to optimize daily operations.
- Assisted in maintaining cleanliness and organization of front desk area to enhance client experience.
- Provided information on services offered, addressing inquiries efficiently and accurately.
Manager/Practice Liaison
Westshore Primary Care Associates. Inc.
2008.06 - 2010.06
- Managed multi-specialty physician site
- Managed clerical and clinical staff to ensure efficient/personalized patient processing
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily schedules and mentoring team members.
- Promote ancillary services between St. John Medical Center and WSPC.
- Analyze and interpret practice referral patterns/trends.
- Provide Analytical data to SJMC/WSPC Senior Leadership.
Patient Representative
St. John Medical Center
2000.04 - 2008.06
- Liaison between patients/families within network of the hospital.
- Provided education and protection regarding Patients Rights.
- Investigated and responded to Patient complaints/issues.
- Demonstrated ability to resolve conflict.
- Interacted with Senior Leadership/Directors/Managers/Clinical Staff and Ancillary Departments.
Education
Bachelor of Arts - Business Administration And Management
Northeastern Illinois University
Chicago, ILSkills
- Broad based experience in execution of complex responsibilities among various disciplines
- Ability to articulate plan of action in written and verbal form
- Performs effectively in stressful situations
- Collaborative with peers and colleagues
- Customer Service focused
Timeline
Sales Associate
JCrew
2023.08 - Current
Front Desk Receptionist
Vital Hydration & Wellness
2023.03 - 2024.02
Applications Analyst Physician Intergration
St. Vincent Charity Medical Center
2010.06 - 2022.11
Manager/Practice Liaison
Westshore Primary Care Associates. Inc.
2008.06 - 2010.06
Patient Representative
St. John Medical Center
2000.04 - 2008.06
Bachelor of Arts - Business Administration And Management
Northeastern Illinois University