Nancy Bonilla
Los Banos,CA
Summary
Dynamic and results-oriented professional with extensive experience in behavioral therapy and management, honed at CARES Consulting and Grocery Outlet Bargain Market. Excelled in developing communication and socialization skills in patients, and demonstrated exceptional leadership and problem-solving abilities. Proficient in data collection and emotional regulation techniques, ensuring effective treatment and team efficiency.
Overview
8
8
years of professional experience
Work History
Behavior Specialist
CARES Consulting
05.2021 - Current
- Worked as part of collaborative team to address changing needs of children and families.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Assisted in the creation of visual supports and schedules for clients, enhancing daily routines and transitions.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Collaborated with other professionals to develop and modify individualized treatment plans.
Behavior Technician
Learning ARTS
09.2020 - 05.2021
- Worked as part of collaborative team to address changing needs of children and families.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
General Manager
Grocery Outlet Bargain Market
12.2016 - 03.2019
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Ticket Sales Associate
Santa Cruz Beach Boardwalk
07.2016 - 09.2016
- Delivered exceptional customer service through clear communication and prompt resolution of issues or disputes.
- Directed guests to nearby attractions and distributed information on upcoming special events as part of venue's marketing strategy.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Arts - Psychology
California State University, Stanislaus
Turlock, CA05-2024
Associate of Arts - Psychology
Cabrillo College
Aptos, CA05-2022
High School Diploma -
Watsonville High School
Watsonville, CA06-2016
Skills
- Emotional Regulation Techniques
- Verbal and written communication
- Collaborative Problem-Solving
- Data Collection
- Behavior redirection
- Self-Management Strategies
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Excellent Communication
Languages
Spanish
Native or Bilingual
Timeline
Behavior Specialist
CARES Consulting
05.2021 - Current
Behavior Technician
Learning ARTS
09.2020 - 05.2021
General Manager
Grocery Outlet Bargain Market
12.2016 - 03.2019
Ticket Sales Associate
Santa Cruz Beach Boardwalk
07.2016 - 09.2016
Bachelor of Arts - Psychology
California State University, Stanislaus
Associate of Arts - Psychology
Cabrillo College
High School Diploma -
Watsonville High School
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