Nancy Bush
Wittensville,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Workforce Development Specialist
Education and Labor Department of Kentucky
Prestonsburg, KY
05.2021 - Current
- Planned, coordinated and facilitated career development workshops for job seekers.
- Developed effective communication materials such as brochures, flyers, emails, promoting available services.
- Provided career counseling and coaching to individuals seeking employment opportunities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Accounting Clerk
Worldwide Equipment INC
Prestonsburg, KY
10.2007 - 04.2021
- Reconciled financial discrepancies by collecting and analyzing account information.
- Generated financial reports for management review on a regular basis.
- Assisted with external audits conducted by accounting firms.
- Developed procedures to improve accuracy of financial data entry processes.
- Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
- Provided support to the Accounts Payable department as needed.
- Performed daily general ledger entries to record financial transactions accurately.
- Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
- Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
- Supported clerical and administrative needs of senior department staff.
- Kept records current and accurate with skilled reconciliations and variance resolutions.
- Updated accounting ledger and journals with updated transaction information.
- Communicated with senior accounting staff about discrepancies and devised plans to reconcile financial issues.
- Collaborated with senior staff to produce accurate, current and timely financial reports and supporting documentation.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Education
Associate of Science - Accounting
Big Sandy Community And Technical College
Prestonsburg, KYSkills
- Verbal and written communication Skills
- Organization
- Leadership
- Team Building
- Problem Solving
- Computer Skills
Timeline
Workforce Development Specialist
Education and Labor Department of Kentucky
05.2021 - Current
Accounting Clerk
Worldwide Equipment INC
10.2007 - 04.2021
Associate of Science - Accounting
Big Sandy Community And Technical College
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