Nancy Caballero, RN
Midlothian,TX
Summary
Healthcare professional adept in emergency care with focus on delivering patient-centered outcomes. History of impactful contributions to patient stabilization and care coordination. Collaborative team player known for adaptability and reliability, ensuring seamless operations in dynamic healthcare settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Nurse
Parkland Health
07.2023 - Current
- Registered Nurse Specialist – Emergency Urgent Care Center, Emergency Department and Behavioral Health
- Administered medications using automated dispensing systems to ensure precise dosage and timing.
- Performed emergency response procedures, including CPR and airway management, to stabilize patients.
- Provided direct patient care, including wound care and vital sign monitoring, to promote healing and recovery.
- Educated patients and families on health management and post-discharge care, improving adherence to treatment plans.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Access Service Representative 2
Baylor Scott & White Medical Center
12.2014 - 08.2023
- Assisted in training new hires on department processes and procedures, contributing to a knowledgeable workforce ready to provide exceptional service to patients.
- Streamlined patient registration process by implementing efficient data entry techniques and prioritizing accuracy.
- Contributed to a welcoming environment by providing friendly, empathetic customer service during each interaction with patients and family members.
- Ensured smooth transitions between shifts through thorough documentation and clear handoff communications among team members.
Patient Access Representative
Methodist Mansfield Medical Center
05.2015 - 01.2016
- Handled confidential patient information with discretion, adhering to privacy regulations and policies.
- Utilized insurance verification tools to confirm patient eligibility and coverage, reducing claim rejections.
- Verified patient demographics and updated records to maintain accurate and current information.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Patient Financial Services Representative
Parkland Memorial Hospital
07.2014 - 11.2014
- Maintained compliance with industry regulations, ensuring proper handling of sensitive patient data during the billing process.
- Improved patient satisfaction by providing timely and accurate financial information.
- Educated patients about their benefits eligibility, helping them make informed decisions regarding their healthcare services.
Patient Access Representative
Shady Grove Medical Center
02.2012 - 06.2014
- Handled confidential patient information with discretion, adhering to privacy regulations and policies.
- Utilized insurance verification tools to confirm patient eligibility and coverage, reducing claim rejections.
- Verified patient demographics and updated records to maintain accurate and current information.
Education
Bachelor of Science - Nursing
Texas Tech University Health Sciences Center
Lubbock, TX05.2025
Nurse Residency -
Parkland Health
Dallas, TX07.2024
Associate of Science - Nursing
Mountain View College
Dallas, TX12.2022
Associate of Science - Science
Richland College
Dallas, TX05.2019
High School Diploma -
Takoma Academy
Takoma Park, MD05.2006
Skills
- Bilingual (English/Spanish)
- Privacy and confidentiality
- Vital signs monitoring
- Medication and IV administration
- Emergency care
- IV insertion
- Patient safety
- Infection control
- EMR / EHR
- Delegation and motivation
- Immunizations and vaccinations
- Compassionate and caring
- Direct patient care
- Charting and clinical documentation
- Patient assessment
- IV setup
- Precepting
- Patient discharge
- Performing ekgs
- Vaccine administration
- Relationship building
- Procedure preparations
- Emergency procedures
- Removing sutures
Credential
Registered Nurse
Certification
- Registered Nurse License (RN) - State Board of Nursing. RN#: 1104497
- Basic Life Support Certification (BLS)
- Trauma Nursing Core Course (TNCC)
- Emergency Nursing Pediatric Course (ENPC)
- The National Institutes of Health Stroke Scale Certification (NIHSS)
- Advanced Cardiac Life Support Certification (ACLS)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Registered Nurse
Parkland Health
07.2023 - Current
Patient Access Representative
Methodist Mansfield Medical Center
05.2015 - 01.2016
Access Service Representative 2
Baylor Scott & White Medical Center
12.2014 - 08.2023
Patient Financial Services Representative
Parkland Memorial Hospital
07.2014 - 11.2014
Patient Access Representative
Shady Grove Medical Center
02.2012 - 06.2014
Bachelor of Science - Nursing
Texas Tech University Health Sciences Center
Nurse Residency -
Parkland Health
Associate of Science - Nursing
Mountain View College
Associate of Science - Science
Richland College
High School Diploma -
Takoma Academy
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